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Administrative Assistant

Company: US Medical Management
Location: Troy
Posted on: January 16, 2022

Job Description:

Administrative Assistant
U.S. Medical Management (USMM) is an affiliate of a leading Fortune 100 company. A national organization built on a continuum of care with premier healthcare providers, clinicians and patient focused individuals working together. Our Mission - "Through Compassionate Patient-Centered Care in the Home; We will Provide Exceptional Outcomes across our Continuum of Services" - Visiting Physicians Association, Pinnacle Senior Care, Grace Hospice, Comfort Hospice, Home DME & our In Home Health Assessments (IHA).
Our Values of Integrity, Respect, Teamwork & Excellence are leading us to a better tomorrow for patient care. Our Purposes Centered on "We are Unified in our Work through our Continuum of Services" "We can Find Comfort that We are Making a Difference for our Patients" & "We make a Broader Positive Impact on Society", allows USMM to be poised for a phenomenal future.
We are seeking candidates who desire the experience of delivering quality & compassionate healthcare within proven care models with patients at the forefront of everything we do.

Position Description
The Administrative Assistant will perform administrative support duties for the office manager and staff of Visiting Physicians Association by implementing administrative systems, procedures, and policies while monitoring administrative projects.

Essential Duties and Responsibilities
Completes daily reports as directed by Practice Manager
PDMP reporting for state if a delegate is an option
Runs weekly reports for tracking purposes in EMR system
Knowledge of Quality Measures and ability to update excel spreadsheet as directed by Practice Manager
Ability to screen, train and on board all new staff
Coordinates and follow through of mandatory staff training
Ability to use and track employee timecards through electronic measures
Responsible for supply ordering for the lab, office, fed-ex and diagnostics as needed; send all packing slips to corporate purchasing department
Performs routine office tasks necessary for the operation and presentation of a professional office as observed by the Practice manager
Supports the community liaison roles while they are out of the office Answer patient questions concerning insurance issues and services offered
New patient intake process, follows through to ensure patients are scheduled in a timely manner
Work to obtain prior authorization when necessary

Review all insurance sets, collaborates with intake to ensure patients can receive VPA services as requested
Obtains authorization or provides a 30 days' notice to cancel services as a result of insurance issues
Assisting PM to ensure the practice is operating in set budget
In absence of Practice Manger - conducts provider meeting and attends meetings with internal and external customers to maintain professional relationships in absence of PM
Provide backup and or assist for office staff as requested by Practice manager (MA, PCC, Scheduler, and Community Liaison) CL support: prior authorizations are primarily handled by Receptionist. AA to offer support or perform in the absence of Receptionist
All other duties as assigned

PHYSICAL REQUIREMENTS/WORKING CONDITIONS
Full range body motion including handling/lifting patients
Ability to drive up to 150 miles daily in urban and/or rural settings
Ability to lift/carry items weighing up to 50 lbs
Ability to read and understand road maps
Sit or stand for long periods of time
REQUIRED Knowledge, Skills, and Experience
High School Diploma/GED
Active CPR Certificate
Must maintain a valid driver's license and good driving record
Certificate of Completion from an accredited Medical Assistant, Phlebotomy, related medical education/training program or 2 years of experience serving as a Medical Assistant
One-Two years of experience in an administrative role
Strong computer skills including but not limited to navigation of EMR, Microsoft Office, and Windows
Knowledge of Medical terminology
Must be able to relate professionally and positively to physicians/practitioners and staff with excellent communication, interpersonal and management skills
Must be able to maintain confidentiality and follow HIPPA guidelines
ADDITIONAL WASHINGTON REQUIREMENTS
Must be a Certified MA with the State of Washington
Preferred Knowledge, Skills and Experience
LPN License

Keywords: US Medical Management, Troy , Administrative Assistant, Administration, Clerical , Troy, Michigan

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