Receptionist/Administrative Assistant

Company: Clear Rate Communications
Location: Troy
Posted on: June 24, 2022

Job Description:

Job OverviewThe Receptionist performs routine clerical, secretarial and administrative work in answering telephones, receiving visitors, providing customer assistance, data processing, and record-keeping.RESPONSIBILITIES

• Welcome visitors to the corporate office by greeting them; answering and referring questions.
• Greet and direct office callers; transfer calls to voicemail when an associate is not available.
• Generate reports for executives, internal and external managers on a regular basis.
• Receive, sort and distribute incoming mail and packages.
• Prepare and coordinate the pick-up and delivery of ground and express mail services.
• Process returned mail.
• Coordinate and assist with activities for company events.
• Maintain schedule for conference rooms.
• Match and mail checks for invoices and commission payments; mail refund checks.
• Send customer surveys; upload data, generate surveys, analyze and report results to executives and supervisors.
• Oversee, place and receive orders from various vendors and deliveries.
• Complete special projects for managers as needed.
• Update and maintain company phone directory, org chart, seating chart and maintain data lists.
• Assist with other related clerical duties such as photocopying, faxing, scanning, filing and collating.
• Maintain safe and clean reception area by complying with procedures and policies.
• Create and maintain Standard Operating Procedures (SOP).
• Stock beverages and snacks, clean the coffee machine, kitchen and fridge on a daily/weekly basis.
• Complete additional tasks and duties as needed.
• Assist with new hires on orientation day.
• Coordinate employee badge system with building security.QUALIFICATIONS
  • High School diploma required.
  • Associate's or Bachelor's degree preferred.
    • 5+ years of experience in administrative, and clerical roles.
    • Tech savvy and proficient with MS Office Suite, design software, google office, Adobe, etc.
    • Strong ability to adapt to changing priorities and multitasking, with attention to detail and proactive problem solving.
      • Excellent time management, organizational and communication skills.Competencies
        • Accountability
        • Communications Effectively
        • Decision Quality
        • Resourcefulness
        • Situational Adaptability

Keywords: Clear Rate Communications, Troy , Receptionist/Administrative Assistant, Administration, Clerical , Troy, Michigan