Experienced Dispatcher

Company: Mr. Rooter of Macomb
Location: Macomb
Posted on: February 17, 2026

Job Description:

Job Description Job Description Benefits: Competitive salary Flexible schedule Free food & snacks Health insurance Paid time off Youve tried the rest, now come work with the BEST! Mr. Rooter Plumbing, a nationally recognized leader in the Plumbing industry is hiring! We are looking for exceptional people who take pride in their work and will be generously compensated for their dedication! We are searching for career minded individuals with prior Dispatching experience. We have part-time and full-time opportunities available. This position requires a Saturday shift and one Sunday shift a month. This position is for the afternoon shift which is typically 1:00 p.m. to 8:00 p.m. or 3:00 p.m. to 8:00 p.m. If you have the following skills, submit your resume and our hiring manager will reach out to you soon. Skills Positive attitude and passion for providing outstanding customer service Exceptional communications skills, both verbal and written Strong attention to detail with exceptional data entry skills Ability to multi-task in a fast-paced environment Ability to remain calm under pressure Job Duties Answer a high volume of calls in a courteous and professional manner Determine customers needs and provide adequate responses to questions Accurately enter customer data into Service Titan program Determine which technician to assign to customers based on set criteria Dispatch technicians to jobs Accurately check in technician paperwork and follow up on missing or incorrect items Perform customer satisfaction call backs What we offer Great pay based on experience Health insurance Flexible schedule Paid vacation Bonus opportunities Free snacks and beverages Fun and laid-back work place

Keywords: Mr. Rooter of Macomb, Troy , Experienced Dispatcher, Customer Service & Call Center , Macomb, Michigan