Parts And Service Consultant
Company: Unique Ground and Supply
Location: Ray
Posted on: February 13, 2026
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Job Description:
Job Description Job Description Location: Ray, MI Position Type:
Full-Time Compensation: $18-$22/HR Company Overview: Join Outdoor
Equipment Co. , a family-owned, Michigan-grown company that has
been a trusted name in outdoor equipment sales for years. We
specialize in a diverse range of outdoor products, including but
not limited to zero-turn mowers, tractors, motorcycles, ATVs,
side-by-sides, boats, and jet skis. Our reputation is built on
quality, customer service, and a commitment to our community. As we
continue to grow, we're seeking a motivated, enthusiastic person to
join our team and help our customers enjoy the outdoors like never
before. We are currently looking for a Parts and Service Consultant
to join our dynamic team. If you're passionate about outdoor
equipment, enjoy working with customers, and have a strong
understanding of parts and service, we want to hear from you! Job
Overview: As a Parts and Service Consultant, you will play a vital
role in supporting our customers by providing expert advice and
efficient solutions for their service and parts needs. You will
work directly with customers to identify and source the appropriate
parts, schedule service appointments, and provide guidance on
maintenance and repair for outdoor equipment such as lawn mowers,
chainsaws, generators, and more. Key Responsibilities: Assist
customers in identifying parts and service needs for a wide range
of outdoor equipment Provide expert advice and solutions for
troubleshooting equipment issues Coordinate repair services,
schedule appointments, and follow up on progress Schedule Picks-up
and Deliveries of units and parts Communicate clearly with
customers regarding service timelines, pricing, and recommendations
Maintain detailed service records and manage warranty information
Stay up to date on product knowledge, industry trends, and new
equipment Provide exceptional customer service, both in-person and
over the phone Collaborate with service technicians to ensure
timely and accurate repairs Ensure a clean and organized work
environment Qualifications: Previous experience in parts
consulting, service coordination, or a related field (preferably in
outdoor equipment, power tools, or machinery) Strong knowledge of
outdoor equipment, tools, and machinery (lawn mowers, chainsaws,
generators, etc.) Excellent customer service and communication
skills Strong organizational and time management abilities Ability
to work in a fast-paced, team-oriented environment Proficient with
computer systems and parts lookup software High school diploma or
equivalent; technical certifications or training is a plus
Lightspeed Evo experience is a plus Benefits: 401(K) Health,
dental, and vision insurance Employee discounts Opportunities for
professional growth and advancement A fun, collaborative, and
supportive work environment
Keywords: Unique Ground and Supply, Troy , Parts And Service Consultant, Engineering , Ray, Michigan
