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Product Line Manager

Location: Troy
Posted on: August 6, 2022

Job Description:

Title: Product Line ManagerLocation: Troy, MIJob Type: Full-time with Benefits Who We Are: We are MSX International - a leading, global provider of technology-enabled business process outsourcing (BPO) services to automotive manufacturers. For more than 25 years, MSX International has worked closely with vehicle manufacturers around the world. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry leading expertise.We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce cost, while enhancing operational efficiency and customer satisfaction.Our goal is to help our customers reach their full potential and to excel as their global partner of choice. What's in it for you?When you join our team, you become part of the MSX International family. It's more than a job - it's the opportunity to build a career, make a difference, and be part of an exciting industry. SUMMARY Manages accessories, tires and equipment portfolios by developing pricing and promotional strategies Serve as a direct liaison to the Maserati Commercial Management team ESSENTIAL DUTIES AND RESPONSIBILITIES Prepare launch materials for new accessory products being launched by Maserati Prepare and maintain accessory brochures and/or catalogs Brainstorm and develop accessory, tire and equipment promotional opportunities with Maserati Commercial Management team and/or vendors Collaborate with tire vendors monthly & quarterly to brainstorm and develop promotional opportunities Collaborate with Mopar Service Equipment quarterly to update promotional equipment catalogs Receive and process feedback from the Maserati Field Manager and Field team specific to active promotions. Share and discuss feedback with Maserati Commercial Management team as needed Manage Maserati body shop equipment transactions as needed Serve as a direct liaison to the Maserati Commercial Management team Other duties as assigned from time to time by the MSXI Maserati Manager and/or Maserati Commercial Manager COMPETENCIES and CHARACTERISTICS Knowledge Retention - To provide the highest quality support to customers, the employee must be able to learn and memorize a large amount of information Business Case Development - The employee must be confident in developing a business case related to accessory, tire and equipment promotional opportunities and proposing the business case to the Maserati Commercial Management team Detail and analytical Oriented - The employee must be able to focus on the details of the conversation narrative to identify and isolate the real issue. Analytical thinking is required when researching promotional opportunities Organizational skills - The employee must be able to handle multiple tasks at once while attending to the customer's needs. Must be a self-starter and have the ability to take the lead on a task or project Flexibility - The employee should be able to provide assistance to various types of customers and vendors. Friendly - Project a warm and friendly image, consistently maintain a positive demeanor Customer service focused - Must have the ability to stay calm in difficult situations. Must be able to gain and maintain control of customer conversations while providing world class customer service Speed - Must be fast and efficient. Must be able to work quickly without sacrificing the quality of their work Solutions oriented - Must be able to find workable solutions for any problems they might face Full professional proficiency in English is required Knowledge of arithmetic (addition, subtraction, multiplication, division) and their applications are required Job requires analyzing information and using logic to address work-related issues and problems While performing the duties of this job, the employee is regularly required to: Call, video, email, message and communicate with co-workers, Maserati personnel and vendors Carry sizeable amounts of paper documents Organize and archive information both physical and electronic format EDUCATION and/or EXPERIENCE Minimum 1-2 years' experience in an automotive/dealership sales environment is highly preferred Working experience with automotive dealership operations, processes or similar business is preferred High school diploma or General Equivalency Diploma (GED) is required Computer literacy, especially Microsoft Excel, Word, PowerPoint, OneNote, Skype and Outlook is required WORK ENVIRONMENT Office environment The noise level in the work environment is usually moderate Monday - Friday; the shift below is typical for the Product Line Manager position: 8:00am to 5:00pm (1-hour lunch) MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law. If you are interested in this position apply here #MSXNAJobs

Keywords: MSX INTERNATIONAL, Troy , Product Line Manager, Executive , Troy, Michigan

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