Director, Healthcare Human Capital and Workforce Management
Company: Alvarez & Marsal
Location: Troy
Posted on: May 26, 2023
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Job Description:
Description
Alvarez & Marsal (A&M) is a premier independent global
professional services firm specializing in providing turnaround
management, restructuring, performance improvement and corporate
advisory services.
The Healthcare Industry Group (HIG), a subsidiary of A&M, is an
established leader known for delivering tangible results for
healthcare c-suite executives, boards, private equity firms,
investors, law firms and government agencies that are facing
complex challenges. We are at the forefront of delivering
transformational change to the healthcare industry. Our
professionals advise our clients on strategic, financial,
operational, and market performance by assessing all aspects of
their operations and providing comprehensive services, including
analyzing revenue and financial information, conducting process
reviews, identifying key business drivers, and managing risk and
compliance issues.
About the Healthcare Human Capital and Workforce Management
Practice
A practice within the Healthcare Industry Group (HIG), the Human
Capital and Workforce Management practice is comprised of
knowledgeable workforce management and human resources
professionals experienced in the healthcare space. This team leads
transformational work to meet client goals in a rapidly evolving
and dynamic labor market that includes post-transaction
integration, organizational design, alignment of staffing to
business strategy and demand, change management, workforce cost
takeout, and development of talent acquisition, employee engagement
and management strategies.
As part of the Human Capital and Workforce Management team, you
will have the opportunity to work with clients in a variety of
sectors including: health systems and providers, physician groups,
ancillary providers, medical schools, vision, laboratory, dental
and behavioral health, managed care and health plans, government
plans and programs, healthcare investors and lenders, medical
devices, healthcare suppliers and infrastructure, life sciences,
pharma, and biotech.
What are we looking for?
We are seeking someone to join our team with an entrepreneurial and
collaborative mindset who will manage ambiguity and thrive in a
fast-paced environment. As a Director you will have the opportunity
to develop a team environment where you and your team members
embrace a commitment to quality work and continuous improvement.
You will use your judgment to assign and delegate project
responsibilities while balancing the need for efficiency and
providing on the job training opportunities to further develop
staff skillsets.
* High energy individuals and leaders with a passion for healthcare
and solving complex issues
* A minimum of ten (10) years of prior work experience in Human
Resources or Workforce Management in a healthcare setting. Prior
consulting experience is required.
* BA/BS degree and/or MBA/MS in Human Resources, Organizational
Development, Business, or a similar field of study.
* Working knowledge of the healthcare industry, including a
fundamental understanding of healthcare finance, operations,
valuation and various laws and regulations
* Expertise in a given human capital or workforce management area
including HR M&A, organizational design, and human resources
leadership
* Depth of experience with private equity clients will be heavily
considered
* Excellent verbal and written skills, with the ability to
communicate with and present information to all levels of client
personnel
* Advanced Microsoft PowerPoint and Word skills
* Willingness and ability to travel as required
What will you be doing?
As a Director you will be leading a team and acting as the main
conduit between Healthcare clients and our team on a range of
complex assignments. You will manage projects by overseeing
interview activities, gathering of relevant data, developing goals
and deadlines, reviewing work product of junior staff, serving as a
subject matter expert, and communicating with senior executive
level clients directly. Depending on the client project the
responsibilities of a Director may typically include:
* Effectively designing, managing, and leading practice
organizational transformation plans and teams while meeting
deadlines and managing on-time deliverables
* Knowledge of engagement economics and overall product delivery,
budgeting, and timely billing & collections including managing the
implementation risk and profitability for smaller scale
projects
* Communicating and engaging with clients to instill confidence and
foster positive relationships; providing high quality written and
verbal deliverables
* Providing strategic and thoughtful guidance to manage clients
through a crisis and/or quick solutions and time frames
* Managing performance of project teams. Including: assigning and
delegating project responsibilities and providing on-the-job
coaching and constructive feedback
* Improving client tracking tools and developing KPIs and metrics
to identify, quantify, and monitor workforce management performance
improvement opportunities
* Swiftly identifying and resolving root causes of client workforce
issues while understanding the importance of urgency in developing
and implementing leading practice solutions to achieve client
goals
* Serving as a thought leader, developing collateral, and engaging
in c-suite and board level conversations regarding the labor
market, human capital challenges, and innovative workforce
solutions for client-specific issues
* Telling a story through actionable data to facilitate rapid
change
* Utilizing your experience and expertise to effectively function
in interim roles (e.g., CHRO)
* Acting as integral member of the Human Capital and Workforce
Management sales team developing significant portions of proposal
and pitch documents that articulate approach and proven solutions
across healthcare venues (i.e. Health Plans, Clinics, Homecare,
Hospitals, Retail)
* Building relationships with clients and seeking opportunities to
expand the scope of business while generating leads
* Managing and mentoring junior staff including training and
development
* Creating a team environment that is engaged, thoughtful,
respectful, and fun
* Advocating for Diversity, Equity, and Inclusion within the
practice and as success lever to enable client goal achievement
Who will you be working with?
We are not your typical consulting firm. We are a group of
entrepreneurial, action oriented and results oriented professionals
who take a hands-on approach to solving our clients' problems and
helping them reach their full potential. We are nimble,
resourceful, and proactive but will adapt quickly when changes are
needed. Together, we are known for developing implementation plans
that drive real results.
You will be part of a team that is passionate about and known for
delivering transformational change to the healthcare continuum
through our consulting, advisory and interim management services in
financial and operational performance improvement, strategy, merger
& acquisition, and turnaround.
How will you grow and be supported?
As a Director within the Healthcare Group, you will have the
opportunity to take your career to the next level by gaining
invaluable industry experience while enhancing and expanding your
skillsets. As a leader within our team, you will collaborate with
many experienced professionals and will provide developmental
feedback and growth opportunities.
We work with each of our employees to develop a customized career
development plan to ensure you are matched with professional
development opportunities that meet your unique needs and
accelerate your development. We offer a variety of live and virtual
training programs, access to best-in-class on-demand training,
ongoing on-the-job coaching, a transitional coach to help you
acclimate to the practice, and partnership with a mentor who will
guide you through your career.
Our Healthcare team prides itself on sustaining a culture that
reflects our core values. We value integrity, quality and
objectivity in our work. We like what we do and with whom we do it.
We embrace diversity, foster inclusiveness and reward merit. We
encourage and support our employees and communities through ongoing
investments from leadership, social and networking events,
peer-to-peer networks, Employee Resource Groups, volunteer
opportunities and pro-bono work. We are committed to promoting an
inclusive environment in which all can develop, grow and be
supported.
Alvarez & Marsal offers competitive benefits and opportunities to
support your personal and professional development. Click to learn
about our commitment to your well-being. A&M recognizes that
our people drive our growth, and you will be provided with the best
available training and development resources through formalized
training and on the job training. Learn more about why A&M is a
great place to work.
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Keywords: Alvarez & Marsal, Troy , Director, Healthcare Human Capital and Workforce Management, Executive , Troy, Michigan
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