OPERATIONS MANAGER

Company: Test Equipment Distributors LLC
Location: Troy
Posted on: May 28, 2023

Job Description:

Job Title: Operations Manager

Department: Operations / Senior Management

Reports To: President

Location: Troy, MI

FLSA Status: Exempt

POSITION SUMMARY:

Responsible for providing strategic leadership for the company by working with the CEO, President, and other management to establish long-range goals, strategies, plans, and policies. Responsible for providing daily management of the inside operations of the company. This includes the Customer Care Center, warehouse operations and shipping/receiving, purchasing and inventory, quality management, and safety.

ESSENTIAL RESPONSIBILITIES, AUTHORITIES AND EXPECTATIONS:

---Participate in the development of the corporation's plans and programs as a strategic partner with the President and other members of the management team.

---Evaluate and advise on the impact of long-range planning, introduction of new programs/strategies and regulatory action.

---Enhance and/or develop, implement and enforce policies and procedures of the organization by way of systems that will improve the overall operation and effectiveness of the corporation.

---Provide technical advice and knowledge to others within the company.

---Continual improvement of the budgeting process through education of department managers on financial issues impacting their budgets.

---Evaluation of the company structure and team plan for continual improvement of the efficiency and effectiveness of the group as well as providing individuals with professional and personal growth with emphasis on opportunities (where possible) of individuals.

---Management of customer service, warehouse operations, purchasing, inventory control, quality management and safety.

---Development of practices, policies and procedures to assure consistent customer experiences.

---Direction of company quality policy and practices.

---Management of company facilities including maintenance and efficient utilization.

---Responsible for employee development and training of operational employees.

---Assurance of timely delivery of all customer orders.

---Management of company inventories and reporting for maximum efficiency and accuracy.

---Streamline and optimize business cycle processes.

---Manages operational costs effectively.

---Development and maintenance of company operating metrics.

Requirements

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.

KNOWLEDGE/SKILLS/ABILITIES: An experienced leader with appropriate industry experience. An energetic, forward thinking and creative individual with high ethical standards and an appropriate professional image. A strategic visionary with sound technical skills, analytical ability, good judgment and strong operational focus. A well-organized and self-directed individual who is a strong communicator and a team player. An intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills. A good educator who is trustworthy and willing to share information and serve as a mentor. An excellent negotiator who is experienced in contracts. A decisive individual who possesses a "big picture" perspective and is well versed in systems. SAGE100 experience preferred.

EDUCATION and/or EXPERIENCE: Ten to fifteen years related experience and/or training; or equivalent combination of education and experience.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual is regularly required to stand, walk, sit, talk, listen and hear. The individual is occasionally required to reach with hands and arms, lift, and stoop, kneel or crouch. The individual must occasionally lift, carry and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and ability to adjust focus.

MENTAL REQUIREMENTS: Ability to read, analyze, and interpret most complex documents. Ability to respond effectively to sensitive inquiries or complaints. Ability to make effective and persuasive speeches and presentations on controversial or complex topics. Ability to write meaningful reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

WORKPLACE ENVIRONMENT: While performing the duties of this job, the individual is usually exposed to an enclosed office environment. The noise level in the work environment is usually quiet.

The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by individuals assigned to this position. Individuals may be required to perform other tasks other than those specifically presented in this description. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Test Equipment Distributors is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Keywords: Test Equipment Distributors LLC, Troy , OPERATIONS MANAGER, Executive , Troy, Michigan