Golf Shop Manager
Company: Sanctuary Lake GV
Location: Troy
Posted on: September 11, 2023
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Job Description:
The Pro Shop Attendant/Manager is responsible for the day-to-day
operation of the Pro Shop. The candidate should possess a
background in business and marketing, have knowledge of the game of
golf and deliver excellent customer service. The candidate needs to
have excellent organizational and communication skills, and must be
able to work flexible hours including evenings, weekends and
holidays. They must be self-motivated, show initiative and be able
to work both independently and as a team.
Essential Duties:
- opening and closing the Pro Shop
- accounting for monies that pass through Pro Shop
- providing exemplary customer service which includes but is not
limited to greeting customers, answering the phone, fielding and
directing inquiries
- sales/processing of memberships, green fees, club rentals, and
inventory along with recording of all such sales as directed
- requisition and maintain sufficient inventory and supplies
- booking tee times
- registering golfers for everyday play, league play and
tournaments
- assisting with tournament and event organization
- communicating with grounds staff any tournament preparation and
course closures
- charging, rotating and cleaning golf carts
- preparing posters advertising tournaments and special events
- complete and manage schedule for employees
- daily cleaning and maintenance of Pro Shop
- maintain dress code
- notify management of any concerns or problems
- Understand and monitor the tee sheet and be able to communicate
play restrictions as it relates to guests, while consistently
maintaining communications and coordination with the starter and
outside services
Qualifications, Experience and Skill Requirements:
-Must have a friendly and positive personality
-Must have strong communication and interpersonal skills
-Must have basic computer skills
-Must be dependable and have a strong work ethic
-Knowledge about the game of golf preferred
Education/Experience:
-Associate's degree (AA); or six months to one year related
experience and/or training; or equivalent combination of education
and experience.
Physical Demands:
-Frequently stands and uses hands, reaches with hands and arms,
talks or hears. Occasionally walks, sits, climbs, balances, stoops,
kneels, crawls or crouches. Regularly lifts up to 10 pounds and
occasionally lifts up to 50 pounds.
Job Knowledge, Skill, and Ability Preferences:
-Ability to read and speak English may be required in order to
perform the duties of the job (e.g. the associates may be required
to communicate with English speaking customers or co-workers, the
manuals for the equipment the associates may use are in
English).
This job description is not an exclusive or exhaustive list of all
job functions that an associate in this position may be asked to
perform from time to time.
About Troon
Troon started as one facility in 1990 and has since grown to become
the world's largest professional club management company. We offer
careers around the world at all levels of golf operations,
opportunities for professional development, growth opportunities
and a comprehensive benefits package. Our goal is to create
extraordinary guest and member experiences through personalized
service, consistency, and uncompromising attention to detail. For
more information about the Troon Experience, please visit
https://www.troon.com/ .
Keywords: Sanctuary Lake GV, Troy , Golf Shop Manager, Executive , Troy, Michigan
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