Relief Assistant General Manager
Company: Drury Inn & Suites Detroit Troy
Location: Troy
Posted on: September 14, 2023
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Job Description:
Property Location:
575 W. BIg Beaver Road - Troy, Michigan 48084
YOU BELONG AT DRURY HOTELS
Be valued for what you do and who you are ... and well compensated
for all you accomplish.
Drury Hotels is family owned and operated. What started as a small
family business in 1973 remains 100% family-owned and operated
today. Of course, our family has grown since then, with 5,800
members and 150-and-growing hotels in 26 states. But our dedication
to treating guests and team members like family has never
wavered.
So Much More--
Award-winning -Ranked among Forbes' Best Midsize Employers
(2023)
Just as our guests deserve more, so do you deserve more. Be valued
for what you do and who you are ... and well compensated for all
you accomplish.
WHAT YOU CAN EXPECT FROM US
- Incentives - This position is eligible for a semi-annual bonus
based on hotel and company performance and also a quarterly bonus
based on hotel service scores
- Career growth - Mentorship, cross-training, development plans,
management training, and more-over 200 internal promotions this
year
- Health and well-being - Medical, dental, vision, prescription,
life, disability, parental leave, and Team Member Assistance
Program
- Retirement - Company-matched 401(k)
- Work-life-balance - Flexible scheduling, paid time off, hotel
discounts, and free room nights
Are you a diverse leader who is comfortable in seeking out new
experiences, exploring the unknown, fueled by meeting new people,
forming new partnerships, and creating new experiences?
As experts in hotel operations creating memorable guest
experiences, Drury Hotels Company's Assistant General Manager -
Unassigned support our vision, core values and goals by taking
exceptional care of our team members who take exceptional care of
our guests.
WHAT YOU WILL DO
Expect to be appreciated for who you are and recognized for what
you do. Smiles included. As part of Drury Hotels Hotel Operations
Leadership team, you will:
-You will be responsible for assisting and supporting hotel
properties and staff in assigned region in a variety of ways.
-You will provide expert leadership across all departments of the
hotel taking the lead on providing exceptional service to each
guest and train, develop and coach team members to achieve success
in their roles.
-You will cultivate an environment of exceptional guest service at
multiple properties by establishing high service standards by
hiring the right team members with the right attitude for the right
position.
-You will lead, coach and develop team members in all areas of the
hotel while showcasing experience throughout the portfolio of
hotels within the company.
-You will role model quality assurance best practices each day with
the team and consistently meet or exceed all quality assurance
visit measurables.
-You will deliver on key business measures of service, cost and
labor controls and team engagement through hands-on leadership,
delegating and empowering team members.
-You will use good critical thinking skills to successfully handle
challenging situations., proactively resolve issues and show
dedication to continuous improvement.
WHAT WE EXPECT OF YOU
-A positive, can-do attitude required.
-Bachelor's degree in hospitality, business or related field
preferred.
-Minimum of one-year of supervisory experience with demonstrated
leadership success. Hotel specific experience preferred.
-Ability to travel up to 75%.
Rise. Shine. Work Happy.---
Apply Now.
Keywords: Drury Inn & Suites Detroit Troy, Troy , Relief Assistant General Manager, Executive , Troy, Michigan
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