Deposits Product Management Supervisor
Company: Flagstar Bank
Location: Troy
Posted on: September 28, 2024
Job Description:
As the Lead for Treasury Management Product Solutions Manager
Supervisor - Liquidity, Loans & Accounts, you will work closely
with Sales, Product, and Technology to define and develop an online
platform solution, capable of integrating with multiple vendors to
provide a cohesive, competitive and valuable client experience. You
will lead other product managers across sprint teams from product
definition to development, launch and iteration. The scope of your
team spans all treasury services within the digital banking
platform associated with Liquidity options and Account types.
Effective collaboration with stakeholders, while developing the
long-term strategy and vision of the platform, is key. In this role
you will champion the voice of our LOB's and stakeholders to
deliver a platform that is not just reliable, accurate, scalable,
and secure, but resembles Flagstar's vision for customer
experience. Hiring Locations: Troy MI, NYC and surround.People
Management Activities:
- Collaborates with Sales and Service management and activities
of the department, including the development of new non-borrowing
treasury management business, expansion of existing business
relationships and the servicing of clients.
- Generates revenue/sales of Treasury Management product
solutions in conjunction with the relationship coverage team.
- Partners closely with relationship coverage team to drive
effort to expand existing business with current clients and
proactively identify and align target prospective clients in order
to expand relationships.
- Makes recommendations by understanding the unique challenges
and requirements in the industry/client segment and partner with
internal stakeholders in the development, implementation and
delivery of complex products and solutions.
- Builds trusted, long-term business relationships by taking a
holistic and forward-looking view on our relationships and
identifying ways to help clients achieve their most important
business/treasury objectives.
- Engages clients at strategic levels to provide integrated
treasury solutions within a consultative and client driven
framework.
- Creates strategic dialogues around key client-centric issues,
incorporating best practices, benchmarking, opportunity
quantification and solution positioning.
- Leads and coordinates Request for Proposals (RFP's) -with
coverage team.
- Applies sales cycle knowledge including sales planning, sales
approach, and providing solutions to business customers of all
sizes.
Management of the Product/Specialists Teams: - -
- Monitors and coach's performance of team members, ensuring that
relationships are created and maintained, taking appropriate action
to ensure goals are achieved (including sourcing deals personally),
while taking corrective actions if goals are not being achieved and
leveraging expertise and knowledge to develop an outstanding
team.
- Attracts develops, and coaches successful Team Leads, Product &
Specialists teams.
- Responsible for talent management functions including
employment, performance evaluations, staff development/training,
disciplinary actions, succession planning and ensuring all staff
comply with compliance requirements.
- Completes all required compliance training. - Maintains
knowledge of and adhere to Flagstar's internal compliance policies
and procedures. - Takes responsibility to keep up to date with
changing regulations.
Strategic Partnering and Planning:
- Works in partnership with product/sales management teams to
stimulate and generate ideas in the development and enhancement of
products/services, including recommendations for and prioritization
of the product/service.
- Takes responsibility to keep up to date with changing
regulations and policies related to treasury management.
ADDITIONAL ACCOUNTABILITIES
- Performs special projects, and additional duties and
responsibilities as required.
- Consistently adheres to regulatory and compliance policies and
standards linked to the job as listed and complete required
compliance trainings. - Accountable to maintain compliance with
applicable federal, state and local laws and regulations.
JOB REQUIREMENTS Required Qualifications:
- Education level required: Undergraduate Degree (4 years or
equivalent).
- Minimum experience required: 10+ Years experience which
includes experience leading treasury management sales and customer
service teams.
- Extensive experience in cSuite level client calling.
- Experience managing in high growth, dynamic organizational
environments.
Preferred Qualifications:
- Education level preferred: Master's Degree (or Postgraduate
equivalent)
- Certified Treasury Professional CTP and/or Accredited ACH
Professional (AAP) preferred.
Job Competencies:
- In-depth knowledge of wholesale receivables/payables
solutions.
- Expertise related to business cash flows, accounting processes
and financial optimization.
- Expertise in value propositions related to treasury management
applications within a corporate treasury environment.
- Expertise of both business and banking regulations such as UCC,
Reg CC, Reg E and regulatory guidance/oversight.
- Excellent interpersonal, verbal and written communication
skills.
- Demonstrated leadership and management skills, including
experience managing remote sales and service staff.
- Direct involvement and/or Voice with Receivables Networks, such
as: NACHA, The Clearing House (TCH), AFP, external vendors,
etc.
- Ability to foster internal and external collaborative
partnerships that deliver value for customers, partners and the
organization.
- Demonstrates continued growth of knowledge of treasury
management products and services.
- Demonstrates sales/negotiation aptitude and the ability to
tactfully communicate at a senior executive level.
- Ability to mobilize internal networks and resources to resolve
a service challenge or develop a solution.
- Ability to travel 75% of the time to client offices, prospects,
branches and various functions.
- Physical demands (ADA): The job requires a moderate degree of
physical exertion and stamina such as standing, sitting, walking,
driving or infrequent lifting.
Keywords: Flagstar Bank, Troy , Deposits Product Management Supervisor, Executive , Troy, Michigan
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