Director Government Product Development

Company: Henry Ford Health System
Location: Troy
Posted on: April 26, 2025

Job Description:

The Director Government Product Development will be responsible for providing vision and leadership for HAP's government product portfolio. The Director of Government Products will develop and implement tactical product strategies designed to capitalize on market opportunities and generate increased demand for HAP's Government products. Leads activities of Product Development, implementation, and ongoing management of all HAP Government Products, benefits, and programs; partnering with other departments on the development and implementation of specific strategies to streamline processes and enhance member satisfaction and growth. Integral in supporting HAP's strategy for growth and retention of HAP membership. Develops best practices for all aspects of product implementations and executes those best practices, managing launches for all products. In addition, creates innovative ways to implement products. Successfully ties the process of establishing, maintaining, and managing benefits that align with products, clinical policies, and provider network requirements. Will also oversee compliance monitoring for compliance-related policies assigned to the Government Product area.This position will have a responsibility to interface with governmental bodies related to plan rules and regulations and overall impact for the product. This individual serves as Government Product subject matter expert for the organization.DUTIES AND RESPONSIBILITIES

• Develop and manage the operational and tactical functions of the Government Product Development process in developing, managing, implementing and launching products to the market.
• Lead the design and implementation of all Government Products. Lead product expansion area initiatives and overall product performance.
• Conduct new product development activities from idea generation through concept development, product design, financial assessment, and product launch. Escalate and resolve issues as appropriate.
• Lead annual process to determine upcoming year benefits, pricing, service area expansion, etc. Gather data necessary for bids/product filings, working with Underwriting, Actuaries, Sales, Product Development, Pharmacy, Network Development, Compliance and other areas as appropriate.
• Lead cross-departmental training for all Government product lines to ensure that all departments are aware of requirements and dates. Maintain and review performance metrics (dashboard) and report to leadership.
• Develop an awareness of market trends in leading markets and stay abreast of governmental initiatives that impact product development. Coordinate regulatory filings, provider contracting, infrastructure impact assessments and development pertaining to new/changed products.
• Ensure all products are compliant with regulatory directives and state/federal laws and policies. Serve as product expert and relationship manager to core clients. Provide consultative guidance to insight to internal and external customers.
• Utilize product portfolio management to monitor, measure and assess product performance. Identify potential product adjustment; assess change impact and design and implementation changes. Ensure that Product strategies are continually linked to overall HAP Strategy.
• Provide coordination and oversight for Marketing related collateral material ensuring that all material appropriately coincides with product intent, features, and regulations.
• Maintain primary level of contact with outside consulting firms and companies associated with leading edge product development. Participate in workgroups for CMS. Attend annual training and conferences, as necessary.
• Hire and continually develop staff to ensure that they have the necessary skills to perform their jobs. Evaluate performance and identify training and career development needs. Provide overall direction to the Product Development staff through the delegation of projects, team meetings, and assignments to satisfactorily meet departmental and corporate goals and objectives.
• Perform other related duties and lead project initiatives as assigned.REQUIREMENTS/QUALIFICATIONS:
  • Bachelor's degree in business, Health Care or related field required.
  • Master's degree preferred in business, health care administration or product development.
  • Minimum of 3 years of management experience.
  • Minimum of 5 years of product subject matter expert experience.
  • Strong knowledge of managed care products, health insurance benefit design and underwriting principles applied to health care.
  • Must have demonstrated leadership abilities, negotiation and interpersonal skills, written and oral communications skills and an ability to lead and work in teams.
  • Must have excellent analytical skills, organizational abilities and the capability to undertake project management duties.
  • Highly developed planning, organizing and motivational skills.
  • Self-motivated and goal oriented.
  • Analytical, problem solving and decision-making skills.
  • Excellent oral presentation and written communication skills.
  • Ability to initiate and coordinate multiple projects simultaneously.
  • Ability to work independently with limited supervision.
  • Excellent communication skills appropriate to different audiences.
  • Ability to assess and foster positive relationships.
  • Proven relationship building capabilities.OverviewHAP is a Michigan-based, nonprofit health plan that provides health coverage to individuals, companies and organizations. A subsidiary of Henry Ford Health System, we partner with doctors, employers and community groups to enhance the overall health and well-being of the lives we touch. With more than 1,100 dedicated and passionate employees, our goal is to make health care easy for our members.
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Keywords: Henry Ford Health System, Troy , Director Government Product Development, Executive , Troy, Michigan