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Fruit Expert - Customer Service & Production - Troy

Company: Edible Arrangements
Location: Troy
Posted on: September 17, 2020

Job Description:

The Fruit Expert-- : Production + Customer Service (1) creating mouthwatering arrangements, dipped fruit boxes, and cut fruit for Edible-- gifts and treats, (2) ensuring Edible-- service standards are met and surpassed by delighting our guests.Essential Job Functions and Responsibilities:* Take responsibility to learn all aspects of the positions* Work as a store team player* Wash, peel and cut various fruit to prepare for arranging* Build arrangements according to our brand standards* Package arrangements and dipped fruit* Follow proper food sanitation and handling procedures* ServSafe certificate a plus* Receive and store produce, dry goods, supplies, equipment, utensils, etc.* Perform cleaning tasks in accordance with the cleaning standards, including work areas, customer service area, utensils, equipment, dishes, trash removal, restroom facilities, etc.* Demonstrate a strong understanding of product knowledge and quality standards* Welcome and connect with every customer to provide excellent customer service* Discover customer needs and use appropriate suggestions to convert customer inquiries into sales* Build trust, loyalty and long-term relationships with guests* Respond to customer needs; manage difficult customer situations in a calm and professional manner* Follow standards for merchandising, stocking, rotating and storing all products* Follow cash handling and register policiesLearn and demonstrate creating the Edible-- Experience* Learn and demonstrate all performance standards by completing in-store training and utilizing digital training portal on an ongoing basisJob Requirements:* High School Diploma or equivalent preferred* Previous experience working in customer service or food service establishment preferred* Excellent customer service and communication skills* Good math and money handling skills* Positive attitude, friendly and upbeat personality* Enjoys working within a team* Enjoys working in a fast-paced environment* Drive and determination* Desire for personal and professional growth* Valid state drivers license and a clean driving record* Must pass auto policy insurability screening* Ability to follow directions, read a map and arrive at locations independently* Computer skills including Microsoft software and register skills* Ability to lift, carry and/or push objects weighing up to 50 lbs.* Ability to stand, bend, reach and scoop throughout assigned shift* Non-smokerHoliday availability is required (Thanksgiving, Christmas Eve, Mother's Day, Valentine's Day, Father's Day, Easter)

Keywords: Edible Arrangements, Troy , Fruit Expert - Customer Service & Production - Troy, Hospitality & Tourism , Troy, Michigan

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