AT&T Retail Sales Manager - Troy

Company: Midwest Mobility Solutions
Location: Troy
Posted on: January 8, 2021

Job Description:

Wireless Retail Sales ManagerEarn $45-70,000 a year as Midwest Mobility Solutions strives to be the #1 AT&T authorized retailer in the country! Our mission is to hold the highest level of excellence and customer service.The Sales Manager position is responsible for retail sales staff by providing leadership, training, and teaching sales techniques. Providing guidance to all staff to ensure the customer experience is the main focus. By leading the sales team, the Sales Manager is responsible for achieving the location's sales and budget objectives and managing all store operations.Roles and Responsibilities:

• Provide new Retail Wireless Consultants consistent, top-notch sales training using the 6 Step Sales Process.
• Mentoring and training team members to sales success through observation, coaching, and counseling.
• Provide strong leadership, motivational, and analytical skills; leading a team by example and setting a high level of personal and professional conduct.
• Supervision of Sales Associates; actively involved in hiring and accountability of associates.
• Provide superior customer service and meet expected company goals and expectations.
• Handle escalated customer situations and make equitable decisions for the customer and the company.
• Be in alignment with company and branch office core values and expectations.
• Solicit, coordinate, schedule, and participate in community events.
• Pro-actively develop personal leadership behaviors by seeking out additional training and development.
• Maintaining good employer/employee communication.
• Reconciling daily sales reports.
• Scheduling Sales Associates.
• Perform other duties as assigned by Company Leadership.The Ideal Candidate:
  • A minimum one year retail sales and management experience is required.
  • Strong leadership, motivational and analytical skills; leading a team by example.
  • Encourage a positive TEAM environment.
  • Proven organizational leadership skills
  • Able to prioritize multiple projects.
  • Direct experience working in an environment that has continuous change.
  • Strong written and verbal communication skills.
  • Minimum of a 2 year Associates degree is preferred.
  • Able to work nights and weekends, with a flexible schedule.Deliver a World Class Experience to our Clients in our Communities to keep them connected where they Live, Work, and Play as AT&T's #1 Partner.Not Ready to Apply?Joining our Talent Network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you.Join our Talent Network

Keywords: Midwest Mobility Solutions, Troy , AT&T Retail Sales Manager - Troy, Hospitality & Tourism , Troy, Michigan