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Service Desk/ Customer Support/ Helpdesk/ Technical Support

Company: HTC Global Services, Inc.
Location: Troy
Posted on: February 20, 2021

Job Description:

HTC - A brief profileEstablished in 1990, HTC Inc., a CMM Level 5 company with headquarters in Troy, Michigan, is a leading global Information Technology solution and BPO provider. HTC assists clients across multiple industry verticals, offering turnkey project lifecycle in, e-business, data warehousing, embedded systems, ECM, SCM, CRM, and ERP solutions. HTC Inc. offers ConnectIT, our Global Delivery Methodology that enables seamlessly delivery of outsourced IT services. HTC has global delivery centers across the globe. About the JobWe are currently hiring for Service Desk/ Customer Support/ Helpdesk/ Technical Support - Remote. Requirements:

  • 1-3 years in a Service Desk/ Customer Support/ Helpdesk/ Technical Support.
  • Phone support.
  • Experience resolving escalated customer and vendor issues.
  • Previous Experience in healthcare information technology. Benefits:HTC's competitive package includes besides compensation Health, Dental, Vision, Disability Cover, both Short and Long term, Life Insurance, Flexible Spending, 401k and Paid VacationBe sure to reference the job number and title in the subject line. Relevant degree or its foreign equivalent is required. EEO/M/F/V/H - provided by Dice

Keywords: HTC Global Services, Inc., Troy , Service Desk/ Customer Support/ Helpdesk/ Technical Support, Hospitality & Tourism , Troy, Michigan

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