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Property & Casualty Customer Service

Company: Allied Insurance Managers, Inc.
Location: Troy
Posted on: April 30, 2021

Job Description:

Job Description We are a large, growing independent insurance agency looking for highly motivated, enthusiastic, experienced customer service representative for our Commercial Lines department. Candidates would be responsible for supporting the producers and customers in defined book of business. Essential Functions: Data entry of application information in multiple carrier systems and Agency Management System Obtains complete underwriting information from prospects Services an existing book of business, including new and renewal marketing and placement Conducts regular account reviews to improve client retention and cross sell initiatives Achieves sales, account development and client retention targets as set out by department management Provides customers with helpful, knowledgeable, enthusiastic "concern for their needs" service to ensure the highest level of customer satisfaction Maintains confidentiality of all information related to clients, employees and carriers Actively supports and incorporates company mission and core values into daily activities Consistently demonstrates professionalism and exceptional customer service skills both internally and externally Works as a team member to achieve department goals and overall company objectives Reports to work on time prepared to perform duties of the position at a consistently high level Works independently while understanding the necessity for communicating and coordinating work efforts with other employees Knowledge, Skills and Abilities: Computer skills including MS Word, Excel & Outlook Experience on Agency Management Systems, and Comparative Rating software The ability to listen to the caller to obtain the correct information of where to direct the call Advanced computer and typing skills Benefits: Hourly employee; rate based on experience Medical, Dental & Vision Insurance Package Disability and Life Insurance Package Paid Vacation & Holidays 410(k) Profit Sharing Plan Career Advancement Opportunities Education and Experience: High school diploma or equivalent 2-5 Years Commercial Lines Customer Service Representative Experience Michigan P & C Insurance License Preferred Company Description Allied Insurance Managers, Inc. was founded in 1912. Located in Rochester Hills Michigan, we are one of the largest independent property-casualty insurance agencies in Southeast Michigan, producing innovative results for over 5,000 individuals and businesses every year. Our dedication to the highest standards of ethics and integrity is the foundation with which Allied Insurance Managers achieves its goals. Our reputation can be reflected in the companies we have come to represent. Each company is of sound character with secure financial positions within our industry, as well as the highest ratings from A.M. Best Company and Standard & Poors. Visit us at

Keywords: Allied Insurance Managers, Inc., Troy , Property & Casualty Customer Service, Hospitality & Tourism , Troy, Michigan

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