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Customer Service - Project Coordinator

Company: Refloor
Location: Troy
Posted on: July 28, 2022

Job Description:

Job DescriptionLooking for a company that feels like family? Can you imagine finding that company AND getting a once in a lifetime opportunity to be on the ground floor of an amazing organization? We are building the #1 flooring company in America, and we are looking for exceptional talent to grow with us. We love helping our customers transform their homes with floors that memories are built upon and a guarantee those floors will be there for a lifetime.As a Project Coordinator, you will be communicating with our customers and installation teams to deliver 5-star customer service. You will excel in this position if you are able to use your communication skills with customers during their project, apply your computer skills to accurately enter complete project information, and your ability to identify & solve problems as they arise. What you will be doing:

  • Schedule appointments, communicating details and deadlines to assigned installers.
  • Communicate with customers regarding the status and scheduling of their flooring project.
    • Data entry of project details into computer system.
    • Data entry of credit applications for financed projects into computer system.
    • Provide complete answers and solutions to all customer questions.
    • Complete miscellaneous tasks relating to the project as needed. Why you will love working with us:
      • Top-notch benefits including medical, paid vacation days & more.
      • Cool break/lunchroom with video games (of course!).
      • Fun & Friendly atmosphere with a casual dress code.
      • Generous discounts on flooring for Team Members & their families.
        • We love new ideas & want to hear yours. Requirements
          • YOU love to be responsible and work with honest team members
          • YOU love taking on challenges and getting things done
          • YOU love to work with your TEAM and follow a process to achieve goals
          • YOU are passionate on always being positive and inspiring others
          • YOU care about your team members and value their opinions Benefits
            • Paid time off, holidays, and more!
            • Medical, dental, vision insurance!
            • Weekly pay!

Keywords: Refloor, Troy , Customer Service - Project Coordinator, Hospitality & Tourism , Troy, Michigan

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