Catering Call Center Specialist

Company: Famous Dave's Franchisee - Blue Ribbon Restaurants
Location: Troy
Posted on: August 7, 2022

Job Description:

Blue Ribbon Restaurants, a franchisee of Famous Dave's, is looking for new additions to the Catering Support Center Team. Famous Dave's Bar-B-Que has been voted Detroit's Best Bar-B-Que for 15 consecutive years by ClickonDetroit's 4TheBest contest. We are proud of our brand and passionate about our award-winning barbeque, and we want you to join our passion and join our team!Our Catering Office is responsible for ensuring each of our guests receive the most Famous Catering experience possible. We operate 14 locations, spread across 5 different markets and we are still growing. From assisting the guest in making decisions on their catering, to routing catering orders to the appropriate locations, and following up with the guest after their event, the Catering Support Center Specialist is a vital part of our growth and business.Our office is a fun environment with a great group of teammates. A few daily tasks might be:Fielding Catering InquiriesDrafting Catering Quote RequestsTalking to past, present and future guests on the phone and via email.Fielding new catering orders and entering the information into our catering database system.Communicating event information with our restaurant teams.The ideal Specialist would have excellent communication skills, strong technical skills (including Microsoft Office), professional appearance, on-stage personality and a history of awesome attendance. Previous customer service experience, inside phone sales and cold calling experience is preferred, however, we train to fame and are willing to give our future teammates the tools and training they need to succeed. Candidates must be 18 years of age or older, have multi-shift, some weekend and some holiday availability.*We offer excellent benefits including:Some paid holidaysDiscounts at our restaurantsPaid Time Off401k with matchingTeam LunchesCompetitive PayWe are in the process of moving to a beautiful new office in Troy, MI, right on W. Big Beaver Road. Our current office is in Walled Lake. Some initial training may take place at our current office depending on timing.Blue Ribbon believes in promoting from within. If you're looking to advance in your career, this is the place for you!We look forward to meeting you!Please attach a resume to be considered for this position.*Benefits based on full-time status, certain waiting periods or other criteria may apply.by Jobble

Keywords: Famous Dave's Franchisee - Blue Ribbon Restaurants, Troy , Catering Call Center Specialist, Hospitality & Tourism , Troy, Michigan