Customer Service Representative

Company: Aston Carter
Location: Troy
Posted on: March 21, 2023

Job Description:

Aston Carter is seeking individuals for a great opportunity within a large Mortgage company in the state of Michigan. The Full-time Mortgage specialist is to interact with customers/clients to provide information in response to inquiries about products, services, take payments, discuss claim statuses and to de-escalate issues through inbound calls. This is a perfect role for team-oriented customer service professionals from all backgrounds who are eager to work for a great company. MUST be residing in Michigan Successful Candidates: Possess Skills in: customer service, customer support, customer service skills, mortgage, contact center, insurance, call center, bilingual Or Top Skills Details: customer service, customer support, customer service skills --- Must have internet --- Must have completed high school or equivalent --- 6 months or more of successful customer service experience --- Bilingual in Spanish candidates are encouraged to apply also and will be paid $17 an hour Growth Opportunity: This company offers tremendous growth opportunities for motivated individuals. There are several leaders in this area who have worked their way up from this position over the years and they are hoping to expand their pipeline of future leaders. This is also a very fun, inclusive, and collaborative environment. The entire department is made up of people who truly want to help customers, develop new hires and continue to improve the company reputation in the market with each customer interaction. Work Environment: ENVIRONMENT: This is a state-of-the-art customer support center that embraces cutting edge call center technology. Equipment is provided. WHY WORK HERE: This is a lucrative place to gain Mortgage Industry and Customer Care experience and additional career skills. In addition, there will be recognition programs for employees. Application Process: Once your application is submitted, you will be put in contact with one of our recruiting partners within the next 1 - 2 Business days and will speak with you over the phone. They will get to know you more, ask several interview questions and discuss this opportunity in more detail. After that conversation, there would be a final phone interview with the hiring leaders in this department. Aston Carter will help prepare you for success for that interview as well. Additional info: --- Motivated and well-spoken applicants --- Training: 4 weeks fully on-site from 9:30am - 6pm --- Shift: M-F available between 10:30 am - 7:00 pm on Hybrid/WFH Schedule will work 40 hours weekly, plus OT is also available. Experience Level: Entry Level About Aston Carter: Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you. At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit . Aston Carter is a company within Allegis Group, a global leader in talent solutions. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aston Carter, Troy , Customer Service Representative, Hospitality & Tourism , Troy, Michigan