Omni Fulfillment Lead
Company: DICK'S SPORTING GOODS INC
Location: Troy
Posted on: May 26, 2023
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Job Description:
At DICK'S Sporting Goods, we believe in how positively sports
can change lives. On our team, everyone plays a critical role in
creating confidence and excitement by personally equipping all
athletes to achieve their dreams. We are committed to creating an
inclusive and diverse workforce, reflecting the communities we
serve.
If you are ready to make a difference as part of the world's
greatest sports team, apply to join our team today!
WHAT YOU'LL DO IN THIS ROLE
ROLE RESPONSIBILITIES:
The Lead has a direct impact on both the execution of brand
standards as well as the teammate experience. With the guidance of
the Assistant Store Manager and Store Manager, the Lead is the
in-store expert of their business / department. The Lead is focused
on delivering the best service to our customers as well as
providing direction to teammates. Their ability to lead by example,
be empathic, relentless in the face of adversity, optimistic, and
collaborative with teammates is how they differentiate
themselves.
Supports building and hiring a strong team by observing in-store
interviews and department tours.
Builds a people-first culture by connecting with every teammate in
the store to build mutual trust, respect, and contribute to the
strong store recognition culture.
Plans, organizes, controls 30-days out with the guidance of
Assistant Store Manager; including building an effective approach
and align on necessary workforce to execute daily assignments, game
plans, projects, or store events.
Strategically leverages teammates to ensure brand standards are
met, programs and processes are executed daily, and tasks are
delegated based on their priority level.
Upholds company merchandising and presentation standards by
following established floor sets, signage requirements, price
changes, inventory presentation and replenishment standards,
etc.
Assists the store leadership team with general supervision in the
store in accordance with Company policies and procedures, where
applicable.
Assists with training teammates on company procedures and programs;
this includes onboarding new teammates and cross-training current
teammates.
Prioritizes coaching and developing oneself and others; provides
hands-on coaching and teaches the "why" behind tasks, plans, and
processes (e.g., NSPP, Scorecards, LP, etc.).
Leads by example to support the vision of the organization and
store by helping teammates understand how their responsibilities
directly align to the common purpose, organizational goals, and
delivering a hassle-free shopping experience.
Creates an inclusive store environment where everyone (teammates &
customers) feels welcome and safe and is treated with respect.
Adhere to established policies and procedures related to safety,
loss prevention and standard operating procedures. Maintains
confidentiality of all Company information.
Takes an all-hands-on-deck approach to support the team across the
store.
Performs other tasks as assigned by management.
LEADERSHIP COMPETENCIES:
Our Leadership Competencies set the bar of what great people
leaders look like. They define the behaviors of leaders that can
drive the business and build great talent. Here are the
competencies we expect from our Store leaders:
Ensures Accountability
Customer-Focus
Collaborative
Instills Trust
Decision-Quality/Decision-Making Abilities
Action-Oriented
Engagement Driver
Talent Developer
Effective Team Building Skills
Plans & Aligns
WHAT WE'RE LOOKING FOR:
Flexible availability - including nights, weekend, and holidays
Prior retail sales experience (or customer-focused experience)
preferred
Flexible availability - including nights, weekend, and holidays
Prior retail sales experience (or customer-focused experience)
preferred
Keywords: DICK'S SPORTING GOODS INC, Troy , Omni Fulfillment Lead, Hospitality & Tourism , Troy, Michigan
Click
here to apply!
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