Field Quality Representative Level 1
Company: TEAM QUALITY SERVICES INC
Location: Detroit
Posted on: April 19, 2024
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Job Description:
Description:About Team Quality Services -
https://teamqualityservices.com/For over 25 years, Team Quality
Services has established itself as a leader in quality-related
services across North America. Our target customers are
manufacturers and suppliers to various industries, with the core of
our current business based in the automotive sector. We pride
ourselves on being there to solve problems in the field, so our
customers can stay home.About the Position:This opportunity is for
a Field Quality Representative (Quality Liaison). The Field Quality
Representative (Quality Liaison) position will report directly to
the Representation Manager. Field Quality Representatives (Quality
Liaisons) are ultimately responsible for the growth of revenue and
customer base. This role has a base salary plus individual and team
incentives.Successful candidates will exhibit and routinely
demonstrate TQS Core Values -Team First, Humble Confidence,
Integrity, Self-Driven, and a Can-Do AttitudeCompensation:Base
salary starts at $41K annually. The position is eligible for a
bonus based on team performance and company growth.Candidates with
the following experience should apply:Quality Liaison - Engineering
Consultant - Supplier Liaison - Liaison Engineer - Customer Liaison
- Quality Control - Quality Supervisor- Customer Service - Retail
Store ManagersPosition Summary:This job requires connecting with
people quickly in an outgoing, friendly manner. The use of
persuasive communication skills to gain the interest and
involvement of others in the work process is an important aspect of
the job. An extreme sense of urgency is needed, combined with
getting work done in complete, accurate detail and in accordance
with company standards and policies. The motivation for this
position comes from a strong sense of duty and a feeling of
responsibility for completing work both quickly and correctly. A
faster-than-average work pace is necessarily combined with
impatience for results. Follow-up of delegated work must be very
thorough. Decision-making will be done with the ideas and advice of
others, but always carefully and cautiously within the guidelines
of established company policy. Selling ideas to others and the
ability to train, teach and motivate a team are strong aspects of
this position. Change is an ongoing occurrence in this job and will
be approached conservatively and with the support and guidance of
management. Field Quality Representatives are responsible for
providing quality liaison services for assigned
customers/suppliers. A Level 1 Field Quality Representative is an
entry-level training position responsible for obtaining knowledge
of operations and duties within the Representation environment.
Employees may remain in this training position for a maximum of 12
months. Essential Duties & Responsibilities -Minimize disruptions
(spills, stockouts, downtimes) to the OEM FacilitySpill
coordination (including yard activity) of supplier spills when
applicableLearn to help coordinate containment/sort/re-work when
applicableLearn to provide on-site/local sorting and testing
(dimensional/material/functional) when requiredLearn to develop and
communicate inspection standardized work/methodsLearn to understand
and verify receipt of breakpoint material - record vehicle or
material breakpoints and make sure that all old stock is
quarantined when applicableRespond to requests for support
24/7Support Controlled Shipping activities as requiredBasic ability
to assist in problem-solving teams (PRTS, GCA, 24 hr., Warranty, JD
Power, etc.) as requiredKnowledge of PC software applications
including Word, Excel, and Company Software Demonstrates automotive
industry knowledge Demonstrates Quality Control knowledge Valid
driver's license -requiredBenefits:Full benefits (Medical, Dental &
Vision Insurance, Paid Time Off, 401k w/match, and more!)Work
Location:The Field Quality Representative (Quality Liaison) works
on-site at their assigned service location(s)Onboarding
Location:Corporate travel to our office in Auburn, IN is required
for onboarding and training during your 1st week of employment.Team
Quality Services is an Equal Opportunity Employer. All candidates
will be evaluated based on their qualifications for the job in
question. We do not base our employment decision on an employee's
or applicant's race, color, religion, age, gender or sex (including
pregnancy), national origin, ancestry, marital status, sexual
orientation, gender identity, genetic identity, genetic
information, disability, veteran/military status or any other basis
prohibited by local, state, or federal law.
https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights-ScreenRdr.pdfRequirements:Required
Education and Experience:
Keywords: TEAM QUALITY SERVICES INC, Troy , Field Quality Representative Level 1, Hospitality & Tourism , Detroit, Michigan
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