Client Service Representative/entry Level HR Rep

Company: Aston Carter
Location: Troy
Posted on: January 16, 2023

Job Description:

Description:This Client Service Representative is responsible for handling the majority of background check processing on behalf of their clients. - the ultimate goal of the role is to process background checks from start to finish- answering inbound calls on a timely manner to answer any questions that candidates or clients may have- will be spending 60 to 70% of their time on the phone trying to gather information to further the background check process and hopefully get it cleared - such as conducting professional reference checks, or education verifications - call county and federal court houses to gather information- call clients with any issues that are arising from the background checks - update system as necessary- run social security traces- reviewing reports to make sure everything is clearedSkills:Customer Service, Verify, Data Entry, Office, Call centerAdditional Skills & Qualifications:MUST HAVE:- high school diploma- 1+ year of customer service experience- computer literate, must be able to navigate their in house system- positive attitude, things are everchanging in their industry, must be willing to adapt- good communication skills, verbal and written. will be on the phones for most of the dayExperience Level:Entry LevelStart Date and Works: As soon as possible - work hours are Monday-Friday 8am-5pm - must be willing to work overtime until 6pm based on business needs About Aston Carter: Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you. At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit . Aston Carter is a company within Allegis Group, a global leader in talent solutions. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aston Carter, Troy , Client Service Representative/entry Level HR Rep, Human Resources , Troy, Michigan