Oracle Project Manager/Strategic Account Manager
Company: Centroid Systems, Inc.
Location: Troy
Posted on: March 19, 2023
Job Description:
This role is directly responsible for managing Strategic
Projects and Accounts, the performance of project delivery teams,
and ensuring projects and client engagements run smoothly. The
Strategic Account Manager supervises services as agreed by the
client and Centroid in the contract, ensures deliverables are met,
and is responsible for maintaining customer satisfaction at an
account level with an emphasis on growing business within the
account.Location: - 100% RemoteJob Type: Full Time Requirements:
-
Develop and maintain project
deliverables; including and not limited to; milestone dates,
project plans, statuses, allocation of resources, project
dependencies and budgets.Proven track record in growing existing
client footprint. Coordination of technical resources, as well as,
facilitating the communication with clients, partners, and
vendors.Ability to guide teams through the planning, design,
development, testing, training, and implementation stages of
varying technical projects.Ability to define and manage to the
scope of work, purpose, assumptions, and problem statement with the
customer and project resources.Track, manage, negotiate, and
maintain client SOWs (Statements of Work), budgets, and project
resource timesheets.Provide reports to an agreed schedule (or on
request), including RAID Logging (Risks, Actions, Issues,
Decisions) plus overall project status updates (e.g., red, yellow,
green summary status).Ability to communicate and create potential
needs for change orders with clients based upon modifications in
scope or when issues are identified that impact timelines and/or
budgets. Establish and maintain strong client relationships to
establish Centroid as a trusted advisor and supporter of the
customer's business goals.Attend or facilitate client Project
Review and Client Review meetings; areas covered will include
performance reports, quality process and project
performance.Transition clients to Centroid's Managed Services
OfferingCommunicate with clients to understand their needs and
explain Centroid's value.Collaborating with internal departments to
facilitate client need fulfillment.Powered by JazzHR
Keywords: Centroid Systems, Inc., Troy , Oracle Project Manager/Strategic Account Manager, IT / Software / Systems , Troy, Michigan
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