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Oracle Project Manager/Strategic Account Manager

Company: Centroid Systems, Inc.
Location: Troy
Posted on: March 19, 2023

Job Description:

This role is directly responsible for managing Strategic Projects and Accounts, the performance of project delivery teams, and ensuring projects and client engagements run smoothly. The Strategic Account Manager supervises services as agreed by the client and Centroid in the contract, ensures deliverables are met, and is responsible for maintaining customer satisfaction at an account level with an emphasis on growing business within the account.Location: - 100% RemoteJob Type: Full Time Requirements: -

Develop and maintain project deliverables; including and not limited to; milestone dates, project plans, statuses, allocation of resources, project dependencies and budgets.Proven track record in growing existing client footprint. Coordination of technical resources, as well as, facilitating the communication with clients, partners, and vendors.Ability to guide teams through the planning, design, development, testing, training, and implementation stages of varying technical projects.Ability to define and manage to the scope of work, purpose, assumptions, and problem statement with the customer and project resources.Track, manage, negotiate, and maintain client SOWs (Statements of Work), budgets, and project resource timesheets.Provide reports to an agreed schedule (or on request), including RAID Logging (Risks, Actions, Issues, Decisions) plus overall project status updates (e.g., red, yellow, green summary status).Ability to communicate and create potential needs for change orders with clients based upon modifications in scope or when issues are identified that impact timelines and/or budgets. Establish and maintain strong client relationships to establish Centroid as a trusted advisor and supporter of the customer's business goals.Attend or facilitate client Project Review and Client Review meetings; areas covered will include performance reports, quality process and project performance.Transition clients to Centroid's Managed Services OfferingCommunicate with clients to understand their needs and explain Centroid's value.Collaborating with internal departments to facilitate client need fulfillment.Powered by JazzHR

Keywords: Centroid Systems, Inc., Troy , Oracle Project Manager/Strategic Account Manager, IT / Software / Systems , Troy, Michigan

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