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TECHNICAL PROGRAM MANAGER / FULL TIME

Company: FutureTech Consultants LLC
Location: Troy
Posted on: June 8, 2024

Job Description:

Hi, Hope you are doing good, This is Rajeev from FutureTech Consultants, LLC and I have a job opening with our direct client.Please have a look at the below job description and let me know your interest. Please share me the latest copy of your resume. Role: Technical Program ManagerLocation: Troy, MI (Onsite)Duration: Full Time Scorecard / Mission:

  • Be a trusted leader in cutting edge technologies and innovations (Data/AI) to deliver world class solutions to WinWire customers.
  • Provide excellent customer experience through WinWire s onsite-offshore delivery process & smooth execution of the projects.
  • Support WinWire s Delivery/Program/Account Directors towards the overall growth goal of the account.
  • Build rapport with the customer, partner (Microsoft) and implementation team members and provide all the necessary support for their success.Outcome:
    • Project assigned starts and stays GREEN.
    • Average CSAT score of > = 4
    • Zero-defect (critical defects) delivery.Competency:
      • Solutioning: Work with Technical Architects and Customer team to envision solution/ implementation roadmap. Contribute and guide the discussion to arrive at optimal solution for given customer problem statement.
      • Social Skills: Should be able to have a meaningful conversation and build a rapport at all levels with the customer.
      • Project Management: Should be able to handle all attributes of a project - Scope, Timelines, Cost, Quality, Resources, Risks and Communication Management.
      • Taking Ownership: Should be able to anticipate, articulate and take ownership of customer s concerns and track it to closure.
      • Strategic Thinking: Should be able to think strategically, analyze data and present various options to the senior management/exec level.
      • Team Player: Should be able to collaborate with the multifunctional customer and WinWire team.Job Description:
        • WinWire technologies is looking for a Technical Program Manager to manage products for Digital Transformation Agency as a Leader for building products aligned to the overall delivery assurance.
        • Technical Program Manager (TPM) will lead customer projects and will provide thought leadership to customers and project teams from both technology, project and product management aspects with a clear goal of delivery excellence.
        • TPM must look for and provide Value Add and enable new business opportunities, support the account team for overall growth of the account.
        • TPM is expected to manage customer communication efficiently and resolve conflict (both internal and external).
        • Manage and drive review meetings with internal and external stakeholders (weekly, monthly, and quarterly).
        • Mentor and coach, the respective practice/delivery team members. TPM must have played technology role (Architect/ Lead/ Engineer) role where she/he has led the design/implementation of software products.Essential Duties And Responsibilities:
          • Demonstrate Thought Leadership in discussions with business partners to ensure delivery of the most effective solutions for the identified business objectives.
          • Must have worked on several (at least 5+) projects building products leveraging AWS Services using Frontend Technologies (Typescript) and API Development using NodeJS.
          • Has extensive experience in building products for organizations preferably start-ups.
          • Understand customer product engineering process and collaborate with engineering teams to build features prioritized as per product roadmap.
          • Conduct regular connects with the customer s point-of-contact for project feedback/issues/ escalation and establishing a good relationship.
          • Prepare weekly status reports and review them with Delivery Director/Account Manager.
          • Participate in all the weekly project status review meetings with the customer.
          • Track & own all the Internal & External Issues and Risks at the project level and bring it up during the Account and Quality reviews.
          • Own project escalation review meetings and provide necessary inputs to the account team for speedy closure of the escalation.
          • Ability to work collaboratively with others from any functional area or background, to influence thinking and gain acceptance.
          • Track onboarding, training and joining of resources (FTE/ Contract) hired for the engagement.
          • Carry out 1:1 with team members to gather inputs and provide constructive feedback for growth.
          • Provide inputs to L&D team on training needs specific to customer.Skills/Experience:
            • Degree in Computer Science or related stream from a reputable institution.
            • 10+ years of total IT experience with at least 8+ years working in product-based organizations with focus on Quality Assurance.
            • Strong experience working in an Onsite-Offshore model.
            • Building products leveraging AWS Services using Frontend Technologies (Typescript) and API Development using NodeJS.
            • Superior problem-solving skills, leadership qualities, influencing, communicating, and consulting skills, team/interpersonal skills.
            • Strong analytical and creative problem-solving skills.
            • Strong organizational skills; works well under pressure and with minimal supervision.
            • Excellent verbal and written communication skills.
            • Ability to manage & drive projects with metrics and data, create structure and templates as necessary for project reviews.
            • Ability to effectively drive execution and own responsibility for overall success of projects. RegardsRajeev MudakalaSr. Talent Acquisition SpecialistFutureTech Consultants, LLC5655 Peachtree Parkway, Suite 212, Peachtree Corners, GA 30092Direct: &

Keywords: FutureTech Consultants LLC, Troy , TECHNICAL PROGRAM MANAGER / FULL TIME, IT / Software / Systems , Troy, Michigan

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