IT Service Desk Analyst
Company: S3
Location: Detroit
Posted on: April 2, 2026
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Job Description:
Job Description STRATEGIC STAFFING SOLUTIONS (S3) HAS AN
OPENING! Strategic Staffing Solutions is currently looking for a
Service Desk Analyst for a contract opportunity with one of our
largest clients located in Detroit, MI! IT Service Desk Analyst
Detroit, MI - Onsite downtown 12 Months W2 contractor role Pay
Rate: $22-$23/hr Role Summary Service Desk Analyst (Level 1)
Provide first-level contact and incident resolution for all users
with all issues Uses advanced troubleshooting skills Review
knowledgebase articles ensuring accuracy of content Provide
accurate and timely logging of incidents and resolution Meet or
exceed performance goals Escalate problems as appropriate following
Service Desk procedures Required Skills: 1 year of recent
experience in Service Desk/Help Desk operations * Beware of scams.
S3 never asks for money during its onboarding process
Keywords: S3, Troy , IT Service Desk Analyst, IT / Software / Systems , Detroit, Michigan
