TroyRecruiter Since 2001
the smart solution for Troy jobs

Process Quality Specialist

Company: Midland Credit Management
Location: Troy
Posted on: November 17, 2020

Job Description:

About Us

Here at MCM, we are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by hiring exceptional people who bring a diversity of ideas, a collaborative spirit, and a passion for attaining breakthrough results. If you are results-driven, have a passion for helping others, and thrive in an innovative environment, MCM might be the place for you!

The Legal Specialist is responsible for assisting internal and external clients in managing daily operations. This includes the monitoring of automated and manual processes to ensure the proper handling of accounts, as well as the participation in projects / analysis as needed and provide and communicate performance, initiative, and / or process results. This position requires adherence to complex process requirements and directions.

About the Job

Process account level actions contributing to daily operations

Provide regular tracking and reporting on adherence to daily processes and / or financial performance

Collaborate with LCOE team and operations to identify and communicate gaps in current policies, procedures and processes.

Challenge existing processes in order to increase efficiency and decrease cost

Manage relationships across the organization to ensure that current processes and procedures are implemented as defined

Identify shortfalls in process/system and participate in discussing solutions for enhancements

Participate in projects

Become Subject Matter Expert for processes and projects with low to moderate levels of complexity

Required

Collaboration, Problem solving, Critical Thinking and Relationship Management Skills

Strong written and verbal communication

Ability to understand low level logic

Familiarity with legal processes and/or the desire to learn and understand legal processes

Proficiency in Microsoft Office Suite of programs, particularly Excel and Outlook

Ability to manage variations in work type and workload

Big Picture thinking

Ability to work with people across all levels and areas of expertise

A 'Can Do', positive attitude and professional team player spirit

High School Diploma

Preferred

Associate/Bachelors

Legal/Financial/Corporate experience

What We Offer

We understand the important balance between work and life, fun and professionalism, and corporation verse community. We strive to support your career aspirations and provide the benefits you need to live a more fulfilling life.

Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.

All these things are just a small way to show our employees that we recognize their value, we understand what is important to them, and we reward their contributions.

Keywords: Midland Credit Management, Troy , Process Quality Specialist, Other , Troy, Michigan

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Set Your Own Schedule - Shop and Deliver Groceries
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Saginaw
Posted on: 11/30/2020

Online Orderfilling and Delivery
Description: Do you enjoy shopping Online orderfillers
Company: Connexus
Location: Saginaw
Posted on: 11/30/2020

Regional CDL A Truck Driver - Earn up to 69K - Home Weekends
Description: At Willow Creek Farms Trucking we want to know what is important to you and incorporate it into our regional division. We pull bulk hopper bottoms that are driver assist loading and unloading. Our trucks (more...)
Company: Willow Creek Farms Trucking
Location: Saginaw
Posted on: 11/30/2020


Deliver with Uber - Earn Between Classes
Description: Deliver with Uber - Earn Between Classes Saginaw, MI 2854 C2-196725 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends (more...)
Company: Uber Eats
Location: Saginaw
Posted on: 11/30/2020

Entry-level Auto Body Technicians & Auto Body Painters
Description: Auto Body and Paint Professionals of All Levels Competitive Pay Rate No Flat Rate 100 company-paid
Company: Carvana
Location: Elyria
Posted on: 11/30/2020

Hair Stylist (License Required) - Green Acres
Description: Stylist At Great Clips, we know that stylists like you are most happy when they're cutting hair, so at a Great Clips salon, that's exactly what you get to do Want to be the best
Company: Great Clips
Location: Saginaw
Posted on: 11/30/2020

Stocking & Unloading
Description: Stocking, backroom, receiving associates
Company: Connexus
Location: Saginaw
Posted on: 11/30/2020

Experienced CDL-A Drivers - Great Pay & Home Time!
Description: Volume Transportation Best in Class Hiring Experienced
Company: Volume Transport
Location: Elyria
Posted on: 11/30/2020

HIRING: CDL Drivers
Description: Don't settle, allow our matching tool to find the best options for you based on your qualifications, experience, and preferred freight type.
Company: OTR Driving
Location: Elyria
Posted on: 11/30/2020

Shipt: Food Store Shopper And Delivery Driver
Description: As a driver with Shipt, you are a bearer of good things from groceries, to gadgets, to home decor. You simply drive up to stores, pop your trunk to pick up orders, then deliver to your customers (more...)
Company: Shipt
Location: Saginaw
Posted on: 11/30/2020

Log In or Create An Account

Get the latest Michigan jobs by following @recnetMI on Twitter!

Troy RSS job feeds