Entry Level Sales/Account Representative

Company: Aerotek
Location: Troy
Posted on: February 19, 2021

Job Description:

Description:The Account Representative is responsible for managing post-sale activities with our automotive dealer partners. An ideal Account Representative will partner with our dealers and sales teams to ensure long-term success with our portfolio of automotive lead products.- Account Representative for an assigned group of dealer-clients troubleshooting and resolving issues, executing account changes, and answering inbound correspondence as well as completing 40-50 outreach calls daily.- Work extensively with the inside and outside sales force to develop and maintain positive business relationships with our established dealer-clients as well as newly contracted dealers.- Identify and communicate the value of our products and services to our dealer-clients.- Partner with internal departments including Accounting, Collections, and Business Strategy to respond and resolve day-to-day tasks and escalated issues.- Will need to toggle between a number of different systems to complete daily work.Hours: 9:00am-6:00pmWill be remote for now but will be back in the office ASAP, training will be virtual.Skills:Customer service, Microsoft office, Sales, Data entry, Call centerTop Skills Details:Customer Service OrientedProficient with Microsoft OfficeProblem Solving SkillsAdditional Skills & Qualifications:Must Haves:- 0-2 years of experience of customer service experience- Possess strong time management, multi-tasking, and organizational skills- Provide a positive, solution-based buying experience for our dealer partners- Ability to discuss, educate and upsell dealer representatives on the advantages of our dealer lead programs and services- The ideal candidate will be detail oriented and can identify an issue and manage complex transactions to their final resolution- Candidate must possess outstanding phone skills and ability to handle escalated inbound and outbound calls- Do not need to have a bachelors degree but would like to see that someone is interested in pursuing that at some point.- Experience working within the automotive industry or at a dealership in a customer service capacity would be ideal.Nice to haves:- Bachelors degree- Retail or food service experience- Proficient with Microsoft Word and Excel About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Troy , Entry Level Sales/Account Representative, Other , Troy, Michigan