TroyRecruiter Since 2001
the smart solution for Troy jobs

Implementation Specialist

Company: Billhighway
Location: Troy
Posted on: February 23, 2021

Job Description:

The Role: Implementation Specialist

The Implementation Specialist at Billhighway is expected to support the organization in the area of client and internal program management. Our dynamic organization is looking for a high-energy professional with sound judgment and experience. Billhighway offers a fast-paced, innovative environment where you will be provided the tools, resources and outstanding leadership to support the implementation of new programs. This position requires solid communication/interpersonal skills, planning, critical thinking, excellent problem solving, and a proven track record in a similar role. This role is based in Troy, MI.

What you will do:

  • Lead and manage enterprise client implementations of Billhighway solutions for new customers. Lead and direct the activities of internal resources, vendors (as needed), and clients throughout the project to completion, while ensuring customer satisfaction.
  • Build and maintain project timeline. Monitor project progress, coordinate resources, and adjust schedule when necessary to ensure the least amount of negative impact to the overall project.
  • Communicate and manage project status, milestones/scope, action items, risks and issues.
    • Manage the completion and approval of project deliverables in accordance with the project timeline.
    • Participate in the solution development process, to reaffirm initial scoping documents, and ensure that customer requests and needs are recorded for inclusion in any product enhancements
    • Identify and escalate project risks and lead risk mitigation and resolution activities.
    • Gather and analyze client business requirements and objectives and provide recommendations on how to best tailor the software configuration to meet those objectives.
    • Identify and recommend product customizations, enhancements, and/or workarounds to enhance the client's experience
    • Lead the configuration workflow for new client implementation projects.
    • Support solution architects and product teams in the design of new functionality, as applicable
    • Support partnership and integration work streams by assisting with development of integration scenarios, configuring test environments and supporting User Acceptance Testing
    • Participate in internal testing for new functionality and support User acceptance testing with clients
    • Assist with pre-launch review and validation prior to go live
    • Develop deep understanding of most features and functionality, ideally becoming a subject matter expert (SME) in specific areas of the platform
    • Facilitate internal training programs to offer a knowledge share for Billhighway team members on configuration best practices, various client use cases, or platform functionality (as applicable)
    • Identify enhancements to implementation processes, tools and metrics used to support the implementation process
    • Utilize Billhighway dept. metrics to measure the effectiveness and efficiency of implementation processes
    • Manage internal cross-functional projects, as availability permits. Client implementation projects will take priority.

      What you will need:

      • Bachelor's degree
      • 3-5 years of software business analysis or Accounting experience
      • Experience in design and implementation of package-based enterprise software solutions
      • Aptitude for creative thinking and problem solving
      • Ability to multi-task, prioritize, and manage time effectively
      • High energy and positive attitude
      • Ability to take initiative
      • Comfortable working in a fast-paced and dynamic environment
      • Experience implementing Software-as-a-Service based applications
      • Ability to easily adapt to changing or evolving needs
      • Strong desire to understand how different technology solutions are best leveraged by different clients
      • Highly developed verbal and written communication skills
      • Aptitude for creative thinking

        What will set you apart:

        • SQL experience
        • SmartSheets Experience
        • Experience with Finance or Accounting Software
        • Experience in Project Management

          For this position, Billhighway is seeking aggressive, self-confident, self-motivated individuals with a proven track record of success. A strong people focus, and the ability to relate well to people at all organizational levels internally are a must.

          A flexible, entrepreneurial work environment and team atmosphere makes this a great place to work. To learn more about us, visit .

          Powered by JazzHR


Keywords: Billhighway, Troy , Implementation Specialist, Other , Troy, Michigan

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Other Jobs

Shopper - Flexible schedule, up to $22 an hour
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Royal Oak
Posted on: 03/1/2021

Make up to $18/hour - Deliver with DoorDash - Start Delivering Today
Description: Your time. Your Goals. What is DoorDash Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, (more...)
Company: Doordash
Location: Saginaw
Posted on: 03/1/2021

Description: The Fiber Optic Lead Assembler is responsible for the dissemination of drawings, work instructions, cable assembly construction methods, hand and machine polishing, insertion and return loss testing and (more...)
Company: Nesco Resource
Location: Elyria
Posted on: 03/1/2021

Powder Coater
Description: NESCO Resource Company OverviewEstablished in 1956, NESCO Resource employs over 10,000 people in 42 states and services a variety of local accounts as well as major accounts.
Company: Nesco Resource
Location: Elyria
Posted on: 03/1/2021

Product Owner, Trailer & Systems
Description: Want to help shape tomorrow At Bendix we've been doing it for 90 years---setting the standard with advanced dynamic solutions that drive improved commercial vehicle performance and safety. We're part (more...)
Company: Bendix Commercial Vehicle Systems LLC,
Location: Elyria
Posted on: 03/1/2021

Event Assistant - Customer Support
Description: OverviewDrivers Needed Our Bus Drivers safely and efficiently transport the local community to work, school, shopping, medical appointments, personal trips, and other destinations in the Jackson area.What (more...)
Company: Careerbuilder-US
Location: Saginaw
Posted on: 03/1/2021

Holiday Earnings - Shop And Deliver With Instacart
Description: Job DescriptionFULL-SERVICE
Company: Instacart
Location: Royal Oak
Posted on: 03/1/2021

Group Leader / Supervisor
Description: Group Leader - Saginaw, MIEducation RequiredBachelor's degree in any fieldJob Description:--- Manage hourly employees to meet established production goals for quality, cost, delivery, safety and morale (more...)
Company: Advantage Resourcing
Location: Saginaw
Posted on: 03/1/2021

Store Associate
Description: Job DescriptionLot Associates assist customers with the loading of their vehicles and also monitor
Company: The Home Depot
Location: Royal Oak
Posted on: 03/1/2021

Benefits Advisor
Description: Benefits AdvisorAflac is proud to offer virtual interview opportunities at all locations nationwide. Aflac isn't a conventional opportunity We're an unconventional company looking for unconventional people. (more...)
Company: Aflac
Location: Saginaw
Posted on: 03/1/2021

Log In or Create An Account

Get the latest Michigan jobs by following @recnetMI on Twitter!

Troy RSS job feeds