Salesforce Administrator

Company: North American Bancard
Location: Troy
Posted on: May 3, 2021

Job Description:

Salesforce Administrator

North American Bancard - Remote

The Salesforce Administrator will lead the ongoing development of our Salesforce environment. The ideal candidate will have a record of success in improving processes and adoption using the Salesforce platform. The Salesforce Administrator will work closely with functional leaders, organizational units, and subject matter experts to identify develop and deploy new business processes including: Sales, Marketing, Support, and our core program business processes.

What else you'll be doing:

• Work with the other Salesforce Administrator staff to coordinate activities and projects
• Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks
• Complete regular internal system audits and prepare for upgrades
• Manage Salesforce.com data feeds and other integrations
• Coordinate the evaluation, scope and completion of new development requests.
• Work with our management team to establish suitable processes to support administrative, development, and change management activities
• Assist in training of new users, and grow the Salesforce.com skill set across the organization
• Effectively act as the liaison between our users, vendors and the application development teams
• Work independently with members of the user community to define and document development requirements

What we need from you:

• Bachelor's degree or equivalent years of relevant work experience
• Minimum of 2 years of experience as a Salesforce Administrator
• Salesforce Administrator certification (preferred)
• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and coordinate with other teams
• Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes
• Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
• Strong understanding of Salesforce best practices and functionality

Salary: $70,000+ (based on experience)

Benefits included: Medical, Dental, Vision, 401k + match, etc.

North American Bancard Holdings, LLC (NAB) and its subsidiaries are committed to making it as easy as possible for you to grow your business through innovations in credit card processing, ecommerce, mobile payments, back-end business solutions, and more. Our vision is a new paradigm of commerce that simplifies the modern business model - driving smarter operations, enhancing security, and fostering effortless personal interaction between merchants and their customers. Throughout our growth, we've stayed agile in order to stay at the forefront of the ever-changing payments landscape. While we are large enough to offer customized solutions to enterprise-level clients we're still nimble enough to take an award-winning, hands-on approach to personal service you just won't find anyplace else.

At North American Bancard, we celebrate diversity and create an inclusive environment for everyone. We are an equal opportunity employer.

Keywords: North American Bancard, Troy , Salesforce Administrator, Other , Troy, Michigan