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Experienced Treatment Coordinator

Company: Smile Partners
Location: Troy
Posted on: May 3, 2021

Job Description:

Smile Partners USA is looking for an experienced treatment coordinator to join our friendly team! We are looking for someone that loves working with patients to achieve their smile goals with extensive knowledge in treatment planning and financial arrangements using third party lenders when needed. Our caring practice has been serving the area for over 10 years and we pride ourselves on the family-like atmosphere we've created for both our patients and employees. If you have at least two years previous treatment coordinator experience, love serving patients and want to find a long term "fit" for your career, please consider us.

Full-time with access to full benefits!

Duties and Responsibilities include the following:

  • Scheduling treatment appointments as soon as initially authorized and after each subsequent confirmed appointment.
  • Confirming services rendered at each appointment.
  • Scheduling and rescheduling treatment as required to appropriately manage the file.
  • Requesting treating provide office to submit the required documentation: chart notes, billing form and state workers compensation form
  • Escalates unresolved Provider issues to appropriate leadership / management
  • Discuss treatment options, establish treatment schedules, and prepare financial arrangements with patients.
  • Enter and track patient treatment plans in the computer system.

Skills and abilities:

  • Ability to work with others as a team to achieve common goals.
  • Must be able to troubleshoot and problem solve.
  • Excellent communication skills (phone and email)
  • Must be able to multi-task, follow procedures and have good listening skills
  • Bi-lingual is a plus
  • Computer Skills: To perform this job successfully, an individual should have intermediate skills in Microsoft Outlook and all other Microsoft Office business essentials. Experience with Dental Software Platforms is a plus

Requirements:

  • 2 years dental experience required
  • Insurance verification
  • Dentrix Experience

Office Schedule:

  • Monday 8am-5pm
  • Tuesday 8am-5pm
  • Wednesday 8am-6pm
  • Thursday 9am - 6pm
  • Friday and Saturday alternating weekly 8am-2pm

This position is responsible for scheduling authorized workers compensation dental treatment for the Dental Care Coordinator Team.

Education/Experience:

  • Dental knowledge of 1 year or more is required. Ideal candidates would include experienced dental office staff and dental assistants

Employment Type: Full Time

Years Experience: 1 - 3 years

Salary: 16.00 Hourly

Bonus/Commission: Yes

Keywords: Smile Partners, Troy , Experienced Treatment Coordinator, Other , Troy, Michigan

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