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Cannabis Care Specialist

Company: Trucenta
Location: Troy
Posted on: May 3, 2021

Job Description:

Cannabis Care Specialist

As a Cannabis Care Specialist, you are detail oriented, friendly, and a team player.We are looking for a long-term addition to our team that wants to grow in the cannabis industry. Previous customer service experience will be key for this position. Someone with great multitasking skills, positive attitude that is equally committed to the team and the overall success of Breeze. In exchange, you'll get to join an incredible family of passionate cannabis professionals and benefit from continual opportunities for professional development and industry education. 

Core Responsibilities

  • Answer customer service questions

  • Process online orders into POS

  • Complete service tickets by communicating directly with the customer

  • Conduct virtual budtending sessions

    • Product recommendations and questions

    • Phone, chat, email or video call

    • Product demos

  • Assist with content creation for our blog posts and social media

Requirements

  • 1+ years of customer service experience  

  • Must be comfortable using a computer and learning new systems

  • Must have excellent multitasking skills and adapt well to change

  • Having cannabis experience/knowledge is preferred but not required

*This position will be working remotely over 50% of the time*

Keywords: Trucenta, Troy , Cannabis Care Specialist, Other , Troy, Michigan

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