Client Account Executive

Company: Epsilon
Location: Troy
Posted on: July 18, 2021

Job Description:

Company Description

Epsilon is the leader in outcome-based marketing. We enable marketing that’s built on proof, not promises. Through Epsilon PeopleCloud, the marketing platform for personalizing consumer journeys with performance transparency, Epsilon helps marketers anticipate, activate and prove measurable business outcomes. Powered by CORE ID®, the most accurate and stable identity management platform representing 200+ million people, Epsilon’s award-winning data and technology is rooted in privacy by design and underpinned by powerful AI. With more than 50 years of experience in personalization and performance working with the world’s top brands, agencies and publishers, Epsilon is a trusted partner leading CRM, digital media, loyalty and email programs. Positioned at the core of Publicis Groupe, Epsilon is a global company with over 8,000 employees in over 40 offices around the world. For more information, visit epsilon.com. Follow us on Twitter at @EpsilonMktg.

Job Description

The Client Account Executive works closely with the account and project management team in the design and implementation of high volume direct marketing programs. The Client AE serves as a resource for the development and management of project documentation including, but not limited to, project timelines, project overviews, open issues logs and project status reports and manage select projects exclusively. This is an account management role and is not a sales position. The ideal candidate is inquisitive, analytical, an exceptional communicator, and has a touch of creativity.  They must also be able to work on multiple programs simultaneously, navigate change, and manage client expectations. 

JOB DUTIES:

• Assists the Account Management team in the design and implementation of high volume direct marketing programs.
• Assists the Account Supervisors, Account Directors and other Senior Account Management with the development and maintenance of project open issues logs, project timelines, monthly reporting and status reports.
• Works with internal team resources, such as Print Production, Creative, Brand Account Teams, Operations Team and Data to initiate/execute programs, resolve issues and clarify requirements.
• Review creative materials throughout the development process to ensure the proper integration and accuracy of content prior to execution.
• Assist in obtaining both internal and external approvals of creative materials.
• Assist in managing client and client expectations.

ESSENTIAL REQUIREMENTS:

•                     2-3 years of project/account management experience in the marketing services field, automotive client preferred.

•                     Bachelor’s degree in marketing, advertising or related field or commensurate experience.

•                     Ability to effectively manage multiple tasks concurrently and prioritize tasks.

•                     Desire to work and thrive in a fast paced environment.

•                     Excellent leadership and organizational skills.

•                     Understands and able to apply basic project management principals.

•                     Strong oral and written communication skills.

•                     Performs effectively under short deadlines.

•                     Ability to assign priorities and meet delivery dates.

•                     High level of interpersonal skills to work effectively with all levels of management, teams, clients and vendors.

•                     Work collaboratively, emphasizing teamwork, diversity and knowledge sharing both within Epsilon and with external business partners.

•                     Analytical ability to resolve/clarify program related issues.

•                     Detail oriented for documentation of processes and effective follow-up.

•                     Exceptional knowledge of Microsoft Office Software: Word, Excel, PowerPoint, Teams, and Outlook

•                     Experience with Proof HQ and Microsoft Planner, a plus.

Qualifications

Additional Information

Great People, Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

Epsilon is an Equal Opportunity Employer.  Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.

Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

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Keywords: Epsilon, Troy , Client Account Executive, Other , Troy, Michigan