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Scheduler, Lead

Company: Brookdale Senior Living
Location: Troy
Posted on: October 9, 2021

Job Description:

Make Lives Better Including Your Own.

The happiness of those we serve is dependent on the happiness of our associates, so you'll receive competitive compensation and a benefits package with additional perks designed to make you smile. The work you do will be challenging yet rewarding. But you'll earn more than a paycheck; you can enjoy opportunities to grow your career, as well as ongoing programs catered to your health, financial, mental, and emotional needs. Most of all, we believe you can find purpose, meaning, and the chance to be a part of something bigger than yourself.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

We believe that in order to best serve our residents and patients, we need to first serve our associates. One way we do that is through our benefits. Our offerings include, but are not limited to:

Full-time and part-time associate benefits:
• 401(k) Retirement Savings Plan
• Benefit plan package
• Employee Stock Purchase Program
• Pre-tax Commuter Benefit
• Associate Compassion Fund
• Associate Discounts
• Identity theft protection
• Pet savings and insurance plans
• Voluntary benefits available

Full-time associate benefits:
• Extensive Insurance Plans, including medical, dental, vision, flexible spending account, health savings account and more.
• Paid Time Off
• Adoption Benefit
• Tuition Reimbursement
• Company-provided life insurance and accidental death and dismemberment (AD&D)
• Voluntary STD and LTD

Please note, Brookdale has adopted a policy requiring all associates to be fully vaccinated against COVID-19, subject to limited exemptions based on medical conditions, sincerely held religious beliefs, or applicable state laws and regulations.

Responsibilities

Responsible for scheduling and/or billing of associates and services. Serves as a lead to other schedulers.

  1. Serves as a point of contact and resource to other schedulers. Coordinates and schedules services for residents.
  2. Ensures that community and corporate policies are disseminated and followed by all associates.
  3. Provides Personalized Living services as needed and within professional and state guidelines.
  4. Coordinates alternative resources for associates and families.
  5. Assists the Director or designee in the recruiting, hiring, orientation and training of new associates.
  6. Ensures adequate staffing coverage for the provision of services on a day-to-day basis.
  7. Markets programs to any appropriate audience.
  8. Reports all accidents and/or incidents to the Director or designee immediately. Ensures that all required reports are completed accurately and in a timely manner.
  9. Completes administrative reports as necessary and submits to manager.
  10. Ensures complete and correct billing information is provided to the Director.
  11. Assists staff with training/orientation. Encourages teamwork through cooperative interactions.

This job description represents an overview of the

responsibilities
for the above referenced position. It is not intended to represent a comprehensive list of

responsibilities
. An associate should perform all duties as assigned by his/her supervisor.

Keywords: Brookdale Senior Living, Troy , Scheduler, Lead, Other , Troy, Michigan

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