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Compliance and Risk Officer

Company: 365 Retail Markets
Location: Troy
Posted on: January 15, 2022

Job Description:

365 Retail Markets is the global leader of self-service technology and convenience solutions for the food service industry. Through our combination of MicroMarket, vending, and dining technologies, we offer the best-in-class point-of-service platform for the workplace. For the last decade, 365 has been pioneering innovation and winning multiple awards for revolutionizing the market with superior technology, strategic partnerships and ultimate flexibility in customization and branding. At 365, we are committed to supporting our customers and employee's success!

The Compliance and Risk Officer is part of the Technology Department and is a security and compliance thought leader, experienced in strategy and planning, risk governance and management. The successful candidate will be an integrator of people and processes, a problem solver, an effective consultant, and has strong knowledge of information security, best practices, and risk management frameworks. The successful candidate will be responsible for leading, creating and executing 365's risk mitigation strategy and ensuring ongoing compliance.

Responsibilities:
Develop, manage, and execute 365's roadmap for cybersecurity, risk mitigation and compliance
Advise senior leadership on matters related to risk and compliance
Gather, compile, and present data supporting risk and compliance strategy to executive stakeholders and senior client leadership
Develop, manage, and enforce 365's Information Security Policy
Manage internal and external audits to validate adherence to policies
Act as a subject matter expert on existing and emerging state, federal, and international laws governing privacy and consumer protections
Execute tasks related to cybersecurity and compliance
Ownership of policy adherence across multiple platforms and product lines, including acquisitions
Integrate security and compliance strategy into new product development
Carry out 365's security and compliance training program
Manage vendors related to audits, assessments, tools and services
Develop and deliver meaningful status reports and metrics to various audiences, including the technical teams, sponsors, customers, executives, and key stakeholders
Analyze risk metrics and act appropriately on the analysis
Monitor, track, and control outcomes to resolve issues
Monitor and respond to privacy related complaints, incidents, and questions
Procure adequate resources to achieve departmental objectives in planned timeframes
Lead in establishing practices, templates, policies, tools, and partnerships to expand and mature these capabilities for the organization
Participate and/or drive feasibility studies, vendor selections, and proposals for evaluation by appropriate key stakeholders
Act as an internal quality control check for security and compliance initiatives
Continue professional development to keep abreast of emerging technologies, methods, laws, acts, and best practices
Other duties as assigned

Requirements
Bachelor's Degree in appropriate field of study or equivalent work experience.
3+ years Compliance Officer or related experience
Excellent project management and work management skills; experience in successfully leading projects on-time, on-schedule, and within budget
5+ years working in a high technical, fast passed, agile environment.
Solid knowledge of privacy laws like GDPR, CCPA/CPRA, BIPA, PIPEDA
Strong knowledge if PCI standards, audits, and assessments
Knowledge of various encryption technologies and methods
PCI-QSA, PA-QSA, CISSP, Security+, CISA, CEH, CIPP/US, CIPP/E, CIPM, CIPT, and related certifications strongly preferred, but not required
Point of Sale experience is a plus
Proficiency in Excel, specifically compiling and analyzing large data sets
Tools: Jira, SharePoint, Visio, Excel, Word, and PowerPoint
Experience managing highly complex technical projects related to PCI, compliance, risk mitigation, and audits
Familiarity with roadmaps and portfolios
Knowledge of computer hardware, operating systems, and peripherals; routers, switches, firewalls, networks, and related infrastructure
Understand interdependencies between technology, operations, compliance, and business needs
Strong leadership, diplomatic, communication, interpersonal, and motivational skills
Self-motivated, decisive, with the ability to adapt to change and competing demands
Experience leading, motivating, and managing various teams, including internal and external resources, while holding the team accountable for performance
Strong experience presenting to executive sponsors and demonstrated communication skills; both written and oral with technical and non-technical staff, all levels of management
Experience with influencing and gaining buy-in from executive sponsors, team members, stakeholders, and peers
Experience working both independently and, in a team-oriented, collaborative environment
Adept at conducting research into security and compliance related issues
Must be able to learn, understand, and apply new technologies
Proven ability to demonstrate a drive for results and accountability of business needs
Proven ability to work in an ambiguous environment and collaborate across multiple areas in order to achieve a common business objective
Support diverse and inclusive work environment

Keywords: 365 Retail Markets, Troy , Compliance and Risk Officer, Other , Troy, Michigan

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