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Clinical Support Specialist Bilingual in Spanish Preferred

Company: HarmonyCares
Location: Troy
Posted on: May 28, 2023

Job Description:

Clinical Support SpecialistHarmonyCares is one of the nation's largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health, HarmonyCares Hospice and The Home -DME.Our Mission - "Through Compassionate Patient-Centered Care in the Home; We will Provide Exceptional Outcomes across our Continuum of Services" Our Values - Respect, Integrity, Teamwork and Excellence - are leading us to a better tomorrow for patient care. - Why You Should Want to Work with Us

  • Health, Dental, Vision, Disability & Life Insurance, and much more
  • 401K Retirement Plan (with company match)
  • Tuition, Professional License and Certification Reimbursement
  • Paid Time Off, Holidays and Volunteer Time
  • Paid Orientation and Training
  • Great Place to Work Certified
  • Established in 11 states
  • Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today!Position DescriptionThe Clinical Support Specialist handles telephone inquiries from patients, families, other physicians and other healthcare professionals relative to patient care questions or needs. As a Clinical Support Specialist you will:
    • Receive inquiries from patient/caregiver and interpret/document all conversations/actions/outcomes in the patient chart
    • Communicate medical need for patient visits and coordinate with a HarmonyCares Medical Group physician on follow up actions
    • Assess patient needs and communicate method of resolution
    • Provide on-site coordination of home health documentationQualifications
      • High School Diploma/GED
      • 1-2 years of experience in coordination of patient care in office setting; preferably geriatric care
      • Knowledge of compliance (including clinical records) of all local, state and federal laws regarding licensure and certification with Home Health Care compliance standards
      • Familiar with home health care referral criteria and services
      • Proficient in Microsoft OfficeWon't you join us? We are seeking candidates who desire the opportunity and experience of delivering quality and compassionate healthcare - within proven care models - to elderly individuals and those with complex medical issues, who are the forefront of everything we do.

Keywords: HarmonyCares, Troy , Clinical Support Specialist Bilingual in Spanish Preferred, Other , Troy, Michigan

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