Scheduler ( Hybrid Role )

Company: 1-800-Hansons
Location: Troy
Posted on: September 19, 2023

Job Description:

1-800 HANSONS has been the #1 home improvement company in Michigan and Northern Ohio since 1988. 1-800 HANSONS has grown from humble roots as a small family business to a large portfolio of communities we serve every day. We now have offices in Michigan, Ohio, Colorado, Iowa, South Dakota, Nebraska, Utah, and Indiana, and continue to expand into new markets. You will become an integral part of the team at 1-800 HANSONS and receive the tools to advance within the company. Whether you're in the market for new home products or for a new and exciting career path, 1-800 HANSONS is your trusted choice!--We Offer:

• $17/hour as an entry level role with annual reviews
• Weekly pay with direct deposit
• Health Benefits (medical, dental, vision, life, accident, critical, short-term and long-term disability)
• 401K plan with a company match
• Paid Time Off
• Full-Time opportunities (Monday - Friday from 9am-6pm)
• Advancement opportunities to grow within the company
• Committees (Fun, Diversity, Wellbeing, Safety)
• Hybrid Role working from home Mondays & Fridays and in-office Tuesday, Wednesday, Thursday--What You'll Do:As a Scheduler, you will be responsible for managing the schedule for home remodeling installation jobs for designation locations. The Scheduler will monitor and track the availability of the customer and the installation crew to ensure that scheduled work can occur as needed and within the availability of both parties. The Scheduler will determine the installation needs of the customer and reviews the installation crew's abilities and limitations to make sure the best crew for the job is scheduled. The Scheduler will need to have the ability to problem solve, forecast, and think strategically about the best and most efficient way to schedule installation jobs to ensure completion. The ideal candidate will possess strong organizational and communication skill, as well as problem solving skills and a drive to get things done. The following includes more details on what you'll handle on a day-to-day basis:
  • Communicate with customers in regard to their availability for installation of their purchases
  • Use the company's scheduling technology system to schedule installers according to their availability
  • Communicate with installation crews to determine their availability to work on assigned projects
  • Monitor and track the availability of the customer and the installation crew
  • Enter data into the computer system
  • Resolve scheduling conflicts or problems as they occur, or work with leadership for assistance
  • Forecast scheduled availability and job assignment
  • Pro-actively analyze gaps in the schedule and/or opportunities to efficiently get jobs scheduled
  • Maintain positive relationships with co-workers, customers, and crews in order to influence and obtain cooperation
  • Make recommendations for system improvements that will increase efficiencies--What We Need:
    • Must have a minimum of one (1) year of professional work experience
    • Must have basic computer skills, including MS Word and Excel
    • Excellent communication skills
    • Problem solving skills
    • Great organizational and multi-tasking skills
    • Able to work independently as well as part of a team
    • High attention to detail and accuracyExperience in the home improvement or remodeling industry is preferredPowered by JazzHRPI230194289

Keywords: 1-800-Hansons, Troy , Scheduler ( Hybrid Role ), Other , Troy, Michigan