Scheduler

Company: 1-800 Hansons LLC
Location: Troy
Posted on: September 1, 2024

Job Description:

Grow with us! 1-800 Hansons is a top ranked home improvement company that is continuously growing and expanding! We are looking for individuals who want to learn the business and receive the guidance to continue to advance within the company!The Scheduler is responsible for managing the schedule for the installation jobs for designated branch locations. The Scheduler will monitor and track the availability of the customer and installation crew to ensure that scheduled work can occur as needed and within the availability of both parties. The Scheduler will determine the installation needs of the customer and reviews the installation crew's abilities and limitations to make sure the best crew for the job is scheduled. This person will need the ability to problem solve, forecast, and think strategically about the best and most efficient way to schedule installation jobs to ensure completion. The ideal candidate will possess strong organizational and communication skills, as well as problem solving skills and a drive to get things done.We Offer:$17/hourWeekly pay via direct depositFull-Time Eligible for Health Benefits at 30 days of employment (medical, dental, vision, life, critical, accident, short-term & long-term disability)Eligible for 401k w/company match at 90 days of employmentPaid Time Off Hybrid Schedule (2 days from home and 3 in-office)Additional 2 work from home days per quarter and 2 floating work from home days per yearAdvancement opportunitiesReferral bonusesEmployee as well as Friends & Family Discounts--What You'll Do:Communicating with customers in regards to their availability for installation of their purchasesUse the company's scheduling technology system to schedule installers according to their availabilityCommunicate with installation crews to determine their availability to work on assigned projectsMonitor and track the availability of the customer and the installation crewEnter data into the computer systemResolve scheduling conflicts or problems as they occur, or work with leadership for assistanceForecast scheduled availability and job assignmentPro-actively analyze gaps in the schedule and/or opportunities to efficiently get jobs scheduledMaintain positive relationships with co-workers, customers, and crews in order to influence and obtain cooperationMake recommendations for system improvements that will increase efficienciesWhat We Need:Minimum of three (3) years of professional work experienceHigh-School diploma or GEDDetail orientedBasic computer skills, including MS Word, Excel, and PowerPointExperience in customer serviceExcellent communication skillsGreat organizational skillsAble to multi-task wellAble to work independently as well as part of a teamPhysical Requirements:Must be able to remain in a stationary position for prolonged periodsRequires the ability to move about inside the officeMust be able to move items weighing up to 25 poundsMust be able to communicate effectively with staff, customers, vendors, and the publicConstantly operates a computer and other office equipment such as a calculator, copy machine and computer printer--Hours/Schedule:Full-time, 40 hours per week/52 weeks per year. Must be available to work a flexible schedule, including early evening hours. Due to cyclical nature of position, some overtime, including evening and weekend hours, may be required to complete projects under deadlines.It is the policy of 1-800-Hansons not to discriminate against age, color, sex, sexual orientation, gender identity, disability, national origin, race, religion, or veteran status.Compensation details: 17-17 Hourly WagePI02f12dc7db2e-25660-35235151

Keywords: 1-800 Hansons LLC, Troy , Scheduler, Other , Troy, Michigan