Business Analyst

Company: Xede
Location: Troy
Posted on: January 8, 2021

Job Description:

Position Summary:The Business Analyst (BA) will be responsible for capturing requirements, documentation, testing and facilitating application creation, enhancement and maintenance activities for client business applications with a special focus on creating operational process flows for use within Salesforce.com. The BA is also responsible for ensuring that the final deliverable of a project meets all of the intended needs of the business. The BA will become a subject matter expert (SME) for the application(s) supported and drive a deep knowledge and understanding of the operational and business areas under analysis.Responsibilities:

• Work with key business stakeholders to understand strategy, process, business rules, and systems represented in articulating business architecture as-is, transitional states, and to-be states through diagrams, documentation, and extensive leadership in meetings and consultations.
• Perform requirements gathering and analysis.
• Develop requirement documentation, business process flow diagrams and workflows, implementation plans and identification of change adoption needs.
• Lend support to various business and technology teams as necessary during project delivery.
• Provide expert analytical service, requirements gathering, data gathering, system documentation, business modeling, business process as needed to solve complex issues and drive clarity and understanding.
• Adhere to, and be an ambassador for Xede's strategy, project management and change management methodology.
• Provide technical expertise in identifying, evaluating, and developing effective procedures and system requirements that meet business requirements.
• Experience responding to RFI/RFP documents with the ability to analyze and communicate recommendations.
• Proficient with Microsoft Office Suite applications including Word, Excel, Visio, PowerPoint.
• Effectively serve while operating multiple priorities.
• Other duties and responsibilities, as directed.Minimum Qualifications:
  • 3-5 years of experience in business analysis role.
  • Minimum 3-5 years using Salesforce.com and creating/administering Salesforce.
  • Demonstrated command of the SDLC methodology is required.
  • Demonstrated client and team leadership and attention to detail.
  • Advanced verbal and written communication skills with a focus on being clear and concise.
  • Strong business and systems analysis skills, test planning and testing skills, problem-solving skills, and experience with technical environments and architectures.
  • Ability to travel as needed.Education:
    • Bachelor's degree is required (Information Technology degree preferred)
    • CBAP certification (preferred)Intangible skills for success at Xede:
      • A commitment to service excellence.
      • Ability and willingness to work as part of a team.
      • Be interesting, and interested.

Keywords: Xede, Troy , Business Analyst, Professions , Troy, Michigan