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Business Analyst (Remote)

Company: Net at Work
Location: Troy
Posted on: November 14, 2021

Job Description:

Net at Work provides expert services and solutions to unleash the power of our customers businesses. We help organizations transform themselves by digitally enabling them to unlock new levels of efficiency, performance, and success. We combine technology and business expertise with exceptional care to build long-term, trusted relationships; were problem-solvers and promise-keepers, the twin principles upon which Net at Work was founded. They are the traits that our clients tell us they value most. While we provide a variety of technology-related business services delivered by a diverse group of 250-plus dedicated professionals, we are a single, tight-knit team. We share challenges and solutions, victories, and failures, valuing each team members contribution to the whole. One company, with one goal: enable our clients to unleash the power of their business through transformative technology. In this role you will be responsible for requirements analysis, writing business specification documents, and performing user acceptance testing for Projects. This position requires a tech-savvy professional with a good understanding of business application systems such as ERP, CRM, Customer Billing System, HRIS etc. Strong interpersonal and communication skills and the ability to act as liaison between the internal stakeholders and the technical team in a primarily Agile environment. This role is also responsible for providing support to production systems. This position will report to Director of System Operations Responsibilities: Write system requirements and document discovery sessions for projects related to business systems and cross functional teams such as Finance, Accounting, HR, Sales, Consulting, etc. Break down high level scope into detailed requirements specifications, create test cases and tracking Document, communicate, and review requirements with Director and SMEs Manage communications with stakeholders and development team Lead End User-facing interaction - strong communication skills needed Build and maintain risk tracking for projects Manage and triage backlog, and production support tickets, in line with business priority and strategic roadmap. Hands-on work experience with MS Project or other similar Project Management tools Has work experience with PMI core concepts Exposure to ITIL concepts a plus Willingness to learn new systems and tools Comfortable working in challenging environment and time-sensitive projects Qualifications: 5+ years of writing technical documents - Requirements and Test cases Must have at least 5+ years working in SDLC methodology (Agile and Waterfall) Must have worked extensively on automation projects which would result in positivity in improved efficiency and productivity Candidates should have a strong mix of technical and functional experience with business systems such as ERP , CRM etc Bachelors degree or equivalent in Business , Information systems or a related field from an accredited college/university Must be able to efficiently manage multiple initiatives simultaneously and excel in a high growth environment. Must be a solutions-oriented problem solver, highly analytical and strategic thinker. Working experience with mid-market ERP systems Working experience with CRM systems Working experience with reporting tools EOE/Diversity & Inclusion Statement Net at Work is dedicated to unleashing the power and potential of our employees and teams by creating a vibrant and inclusive workplace where each employee can be their best. We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We embrace and encourage equitable treatment of our employees and strive to create a work environment free of discrimination at all organization levels in all its forms, including but not limited to religion, racism, sexism, classism, heterosexism, ageism, and ableism. Net at Work recognizes the rights of all individuals to mutual respect and the acceptance of others without biases based on differences of any kind. Net at Work is a proud equal opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, familial status, or veteran status.

Keywords: Net at Work, Troy , Business Analyst (Remote), Professions , Troy, Michigan

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