Provider Excellence Business Analyst (Hybrid - Troy, MI) - Health Alliance Plan
Company: Henry Ford Health System
Location: Troy
Posted on: March 19, 2023
|
|
Job Description:
GENERAL SUMMARY:
Under the general direction of the Product Owner, Business Lead, or
Data Analytics and Strategy Leader, formulates and defines new
business strategies and data models to enhance business
efficiencies. Assists with the defining scope and objectives based
on both user needs and a good understanding of applicable business
and data insights. Devises or modifies procedures to solve complex
problems considering software limitations, data design
considerations, and information flow. Develops requirements
analysis, use case reviews, fit/gap analyses, epics/features/user
stories, acceptance criteria, and business process re-engineering.
Understands the customer journey. Competent to work at the highest
level of most phases of systems analysis while considering the
business implications of the application of technology to the
current and future business environment. Communicates issues, and
risks directly with technical management or other responsible
entities to ensure a fully integrated solution across
multiple work streams.
Have significant experience with data analytics and experience
using analytical skills to seek out, research and evaluate a
variety of options to provide high quality, efficient business
processes and solutions that promote efficiency and aligns with the
customer journey. Must demonstrate the ability to mediate and
bridge the relationship between technical and business stakeholders
without compromising the needs of the solution users and the
strategic goals of the organization.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
* Analyzes information from various sources to identify trends and
opportunities as well as identify information flow and data
issues.
* Supports scrum team by defining workflows, epics/features/user
stories, and acceptance criteria.
* Ability to report progress to various levels of leadership within
organization and tell a story with data insights to help leaders
make actionable decisions.
* Keeps abreast of new capabilities and functionalities needed
across the business processes being supported and helps to build a
data driven culture within the company.
* Plans, designs, and recommends business processes to improve and
support business activities.
* Assists with developing the methods and procedures required to
identify whether current business goals and objectives meet
organizational needs.
* Facilitates meetings with stakeholders to gather and document
data requirements, patterns in data, workflows, gaps, and potential
solutions.
* Analyzes and documents client's business requirements and
processes and communicates these requirements, including data
analysis and volume estimates from organization.
* Collaborates with work teams, departments, system leadership,
staff, other IT groups, and to define needs and business
requirements.
* Provides input into developing and modifying systems to meet
needs and develops business specifications to support these
modifications.
* Creates test scenarios and develops test plans to be used in
testing the business applications to verify that requirements are
incorporated into the system design.
* Assists in analyzing testing results.
* Participates in reviews and inspections to verify 'intent of
change' is carried out through the entire project.
* Participates in business analyst tasks on information technology
projects, problem tickets and provide support to other team
members.
* Performs initial analysis of identified issues.
* Occasionally trains end users or coordinate with the Training
team to help guide the development of end user training materials
as needed
* Ensures proper documentation and on-time delivery of all
functional artifacts and deliverables for assigned work.
* Acts as liaison to IT, operations and/or vendors supported in the
division.
* Works to understand, develop and propose business
requirements.
* Serves as operational business unit SME for technical and/or data
driven solutions.
* Follows Agile/Scrum practices including daily stand-up meetings,
sprint planning, code reviews, and appropriate decision-making
methods.
* Performs other duties as assigned.
EDUCATION/EXPERIENCE REQUIRED:
* Bachelor's degree required or five (5) years of applicable
experience in lieu of degree; Advanced degree preferred.
* Five (5) years of applicable work experience required; three (3)
years applicable experience in a Healthcare setting preferred.
Preferred experience includes strong knowledge of state-of-the-art
approaches in design, build, test, problem solving, and ability to
articulate examples of workflows and processes associated with that
experience.
* Two (2) years of experience with data warehouse environments,
such as data design, database architecture, metadata or repository
creation preferred.
* Ability to work in a remote environment.
* Experience with Agile /Scrum preferred.
* Experience documenting business requirements.
* Excellent communication (written and oral) and interpersonal
skills.
* Proven ability to work independently and as a team member.
* Ability to be flexible and work analytically in a problem-solving
environment.
* Good organizational, multi-tasking, and time-management
skills.
* Experience in application programming or application support.
Keywords: Henry Ford Health System, Troy , Provider Excellence Business Analyst (Hybrid - Troy, MI) - Health Alliance Plan, Professions , Troy, Michigan
Click
here to apply!
|