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Sales Associate

Company: Resolute Industrial, LLC
Location: Troy
Posted on: August 2, 2022

Job Description:

Job Description Position Overview: The Sales Associate position assists our sales and engineering teams. This includes handling incoming/outgoing phone calls, emails for new and existing sales, contract/ticket creation, invoicing and account receivables. Principal Duties: Support business group in rental revenue growth and margin expansion by providing quality customer service through effective and concise communication. Improve the customer experience from time of inquiry, jobsite assessment, proposal delivery, operations turnover, equipment delivery/service/renewal/teardown/return. Assist customer with equipment sizing complete with engineered drawings, bill of materials and cost/pricing recommendations. Scope includes cooling, heating, dehumidification and power. Provide office based field support resources to assess rental project opportunities, applications, and equipment selections as required. Assists Account Manager to provide quoting, estimating, CRM support, invoicing, order writing, travel arrangements, promotional material and call support for outside sales organization. Work alongside Sales Interns in support of them learning the skills and duties required to potentially move into the Sales Associate role. Support Account Manager with all Web inquiries and 800 calls with customer follow up and dispatch. Available for night and weekend phone on-call duties. Familiarize with different types of industry leading temporary cooling and heating equipment. Assist Account Managers in conducting job site walks and analyze and develop engineering solution for the customer---s application. The Sales Associate understands their training is for potential conversion to Outside Sales Representative and to be placed in an existing or greenfield market. Other tasks as assigned. Requirements: Two-year Associate Degree in related field and/or two years--- similar experience. Effectively communicates via telephone, in-person, and through email/text message. Understands written contracts/purchase orders from new or existing customers. Available to work additional hours during peak seasons or when required by management. Available to travel and/or willing to relocate.

Keywords: Resolute Industrial, LLC, Troy , Sales Associate, Sales , Troy, Michigan

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